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We are looking for a Revenue Cycle Manager to lead revenue operations for a growing healthcare organization in North Charlotte. In this role, you will guide billing, coding, payment posting, and collections activities while helping strengthen financial performance across multiple locations. This position is well suited for a leader who can combine operational oversight with practical problem-solving to improve workflows, support team development, and maintain consistent results.
Job Responsibility
Direct daily revenue cycle activities from claim submission through payment reconciliation and account follow-up to support timely reimbursement
Supervise and mentor revenue cycle staff, including distributed team members, while setting clear expectations and encouraging strong performance
Evaluate existing workflows, uncover inefficiencies, and introduce process enhancements that improve accuracy, turnaround times, and cash collections
Track key revenue metrics such as accounts receivable aging, denial trends, reimbursement outcomes, and claim acceptance rates to guide decision-making
Maintain adherence to payer guidelines and healthcare regulations by reinforcing compliant billing and collection practices
Partner with leadership to support the onboarding of newly added practice locations and align revenue cycle operations across sites
Step in to resolve escalated billing issues, remove workflow barriers, and provide hands-on support when operational challenges arise
Build reporting routines and accountability measures that give leaders clear visibility into team productivity and financial outcomes
Requirements
At least 3 years of experience in revenue cycle management, with a strong background in healthcare billing operations
Prior experience leading billing or revenue cycle teams and managing performance across day-to-day operations
Background working in a multi-site healthcare setting, with the ability to support consistency across several locations
Strong knowledge of medical billing, claims processing, payment posting, and collection practices