CrawlJobs Logo
Baptist Health (Florida) Logo Baptist Health (Florida) · Education

Revenue Cycle Education Manager

United States, Jacksonville · Job Posted February 07, 2026
Apply Position
Job Link Share

Job Description

Revenue Cycle Education Manager - Revenue Cycle Education and Development - Baptist Metro Square. Baptist Jacksonville is currently hiring for a Full-time, Revenue Cycle Education Manager to join our Revenue Cycle Education and Development team at our Baptist Metro Square Location here in the Jacksonville, FL area. This is a Full-time, Days shift opportunity with the occasional need to work nights and/or weekends. The Revenue Cycle Education Manager will create and review content that is created primarily by the educators and ensure staff is integrating it into the various departments. The ideal candidate will not only need to have the ability to multi-task, but also have the ability to create content in a clear and concise manner. As a Revenue Cycle Education ManagerBaptist Metro Square at, you’ll lead and support a talented team of educators responsible for developing and delivering training across all areas of the revenue cycle — from Patient Access to Hospital and Physician Billing. Your week will include reviewing and refining training content, ensuring it aligns with organizational goals, and helping staff integrate new learning into their daily workflows. You’ll collaborate with revenue cycle leaders and operational teams to identify training needs, oversee the design and delivery of eLearning and instructor-led programs, and coach your team to continuously improve performance and training quality. This role offers the opportunity to blend strategic leadership, instructional design, and mentorship while making a lasting impact on education and process excellence across the revenue cycle.

Job Responsibility

  • create and review content created primarily by the educators
  • ensure staff is integrating content into the various departments
  • lead and support a team of educators
  • review and refine training content
  • ensure training aligns with organizational goals
  • help staff integrate new learning into daily workflows
  • collaborate with revenue cycle leaders and operational teams to identify training needs
  • oversee the design and delivery of eLearning and instructor-led programs
  • coach team to improve performance and training quality
  • lead and oversee the design, development, and delivery of eLearning and instructor-led training programs related to revenue cycle applications
  • supervise, mentor, and evaluate the performance of trainers and the effectiveness of the training program
  • collaborate with operational stakeholders and Revenue Cycle leaders to support organizational goals

Requirements

  • Bachelor's Degree
  • Over 5 years Health Care Experience Required
  • 1-2 years Project Management Experience Required
  • Epic Credentialed Trainer Required
  • strong knowledge of adult learning principles, instructional design, and evaluation methods

Nice to have

Master's Degree

Baptist Health (Florida) - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Revenue Cycle Education Manager

8 matching positions

Revenue Cycle Education Manager

Revenue Cycle Education Manager - Revenue Cycle Education and Development - Bapt...
Location
Location
United States , Jacksonville
Salary
Salary:
Not provided
baptistjax.com Logo
Baptist Health (Florida)
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree
  • Over 5 years Health Care Experience
  • 1-2 years Project Management Experience
  • Epic Credentialed Trainer
  • Strong knowledge of adult learning principles, instructional design, and evaluation methods
Job Responsibility
Job Responsibility
  • Create and review content created primarily by educators
  • Ensure staff is integrating content into various departments
  • Lead and support a team of educators
  • Review and refine training content
  • Ensure training aligns with organizational goals
  • Help staff integrate new learning into daily workflows
  • Collaborate with revenue cycle leaders and operational teams to identify training needs
  • Oversee design and delivery of eLearning and instructor-led programs
  • Coach team to improve performance and training quality
  • Lead and oversee design, development, and delivery of eLearning and instructor-led training programs related to revenue cycle applications
  • Fulltime
Read More
Arrow Right

Epic Revenue Cycle Education Manager

Revenue Cycle Education Manager - Revenue Cycle Education and Development - Bapt...
Location
Location
United States , Jacksonville
Salary
Salary:
Not provided
baptistjax.com Logo
Baptist Health (Florida)
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree
  • Over 5 years Health Care Experience Required
  • 1-2 years Project Management Experience Required
  • Epic Credentialed Trainer Required
  • Strong knowledge of adult learning principles, instructional design, and evaluation methods
  • Ability to multi-task
  • Ability to create content in a clear and concise manner
Job Responsibility
Job Responsibility
  • Create and review content created primarily by educators
  • Ensure staff is integrating content into various departments
  • Lead and support a team of educators
  • Review and refine training content
  • Ensure training aligns with organizational goals
  • Help staff integrate new learning into daily workflows
  • Collaborate with revenue cycle leaders and operational teams to identify training needs
  • Oversee design and delivery of eLearning and instructor-led programs
  • Coach team to improve performance and training quality
  • Supervise, mentor, and evaluate performance of trainers
  • Fulltime
Read More
Arrow Right

Revenue Cycle Manager

Revenue Cycle Manager, Baptist Jacksonville (Downtown) Baptist Jacksonville is ...
Location
Location
United States , Jacksonville
Salary
Salary:
Not provided
baptistjax.com Logo
Baptist Health (Florida)
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years Hospital Experience Required
  • 3-5 years Medical Billing Experience Preferred
  • 3-5 years Insurance Experience Preferred
  • 3-5 years Customer Service Experience Preferred
  • Knowledge base in ICD-10 and CPT4/HCPCS Preferred
  • Bachelor of Science Required OR 10 years relevant equivalent experience in lieu of education requirement (BA/BS) with a minimum of 5-year leadership experience
  • Certification: Must be obtained within 1 year of employment. Certified Revenue Cycle Executive (CRCE) OR Certified Revenue Cycle Professional (CRCP) OR Certified Healthcare Access Manager (CHAM)
  • BS
  • Driver's License - DMV
Job Responsibility
Job Responsibility
  • Leading and overseeing all revenue cycle operations for both institutional and professional billing functions
  • Developing and implementing strategies to improve billing, collections, cash flow, and reduce bad debt
  • Managing the day-to-day activities of the Health System as they relate to revenue cycle functions which include but are not limited to front office services, billing, collections, accounts receivables and all patient financial services
  • Working with clinics or practice business offices on revenue cycle performance to meet short-term strategic goals and provides analysis and creates written guidelines, policies, and procedures in accordance with implementation of all work processes as a result of thorough analysis
  • Developing strategic plans and programs for the Revenue Cycle team, ensures that goals and objectives of the team are defined and established
  • Delineating, defining, and streamlining functional activities, ensuring effectiveness in maximizing the utilization of asset and people resources
  • Developing budgetary plans, programs, and guidelines to ensure the team's strict adherence with financial guidelines and requirements
  • Ensuring operating expenses are within the limits of budget plans and fiscal guidelines
  • Fulltime
Read More
Arrow Right

Patient Access Services Manager, Revenue Cycle

Baptist Health is currently hiring for a Revenue Cycle Manager to join our Patie...
Location
Location
United States , Jacksonville
Salary
Salary:
Not provided
baptistjax.com Logo
Baptist Health (Florida)
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Supervisory experience in the revenue cycle, registration, and insurance in a Patient Facing role
  • 3-5 Years Customer Service Experience Required
  • 3-5 Years Management Experience Required
  • 3-5 Years Insurance Experience Required
  • 3-5 Years Hospital Experience Required
  • Bachelor of Arts/Science (BA/BS)
  • 10 years relevant equivalent experience in lieu of education requirement (BA/BS) with a minimum of 5-year leadership experience
  • Certified Healthcare Access Manager (CHAM), Certified Revenue Cycle Executive (CRCE), or Certified Revenue Cycle Professional (CRCP) required within 1 year of hire
Job Responsibility
Job Responsibility
  • Developing plans, organizes and implements current and future strategies to bill customers, processes payments, minimizes bad debt, improves cash flow and manages the overall health of the company's receivables
  • Maintains an active, hands-on presence within the team, prioritizing engagement, communication, and continuous development
  • Manages the day-to-day activities of the Health System as they relate to revenue cycle functions which include but are not limited to front office services, billing, collections, accounts receivables and all patient financial services
  • Works with clinics or practice business offices on revenue cycle performance to meet short-term strategic goals and provides analysis and creates written guidelines, policies, and procedures
  • Develops strategic plans and programs for the Revenue Cycle team, ensures that goals and objectives of the team are defined and established
  • Delineates, defines, and streamlines functional activities, ensuring effectiveness in maximizing the utilization of asset and people resources
  • Develops budgetary plans, programs, and guidelines to ensure the team's strict adherence with financial guidelines and requirements
  • Ensures operating expenses are within the limits of budget plans and fiscal guidelines
  • Fulltime
Read More
Arrow Right

Director Revenue Cycle Education, Operational Enablement

This role will lead three key areas for Revenue Cycle Education: Employment pipe...
Location
Location
United States , Oak Brook; Charlotte
Salary
Salary:
63.45 - 95.20 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in education, Training & Development, Instructional Design, I/O Psychology, Healthcare Administration or related field
  • Typically requires 7 years of experience in developing and implementing training programs in the revenue cycle, healthcare or large organization with multiple learner audiences
  • 5 years of management experience in Education, Learning & Development, or related space
  • Knowledge in developing and executing educational programs that effectively translate information and workflows into teachings that inspire learner involvement and action
  • Experience in successfully validating education and training impact with data
  • Self-awareness, empathy, and relationship management to build trust and influence across diverse teams
  • Technology, automation, and AI driven
  • Fosters experimentation and learns quickly from successes and failures
  • Ability to see the big picture, anticipate trends, and align decisions with long-term organizational goals
  • Comfort with ambiguity
Job Responsibility
Job Responsibility
  • Set the enterprise education and training strategy for the team, and the Rev Cycle learner audience they serve, to be aligned to business goals, workforce planning, and future skills required
  • Engages key partners to foster and maintain strong collaborative relationships so that both the education team and the teams they serve can be successful
  • Operationalize measurement and reports for success metrics that tie learning to performance, mobility, and retention
  • Ensure that all education and training activities are in alignment with adult education best practices
  • Analyze current trends, industry direction, and adult learning theory research to help set strategy for areas of responsibility
  • Drive a continuous learning culture with leaders as sponsors, communities of practice, and performance support in the flow of work
  • Analyzes complex revenue cycle problems to extract educational components and provides direction in prioritization and implementation of appropriate educational strategies and tactics
  • Oversee organizational development projects and inter-departmental committees to determine revenue cycle education requirements that support a wide variety of business initiatives
  • Lead, coach and scale to build a highly effective team with a proven impact
  • Establish a coaching ecosystem and integrate learning into performance management and succession planning
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Fulltime
Read More
Arrow Right

Product Manager II - Data – Revenue Cycle Liaison

The Product Manager is a key leadership role responsible for defining the direct...
Location
Location
United States , New York
Salary
Salary:
132000.00 - 198065.00 USD / Year
mountsinai.org Logo
Mount Sinai Health System
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree very strongly preferred or combination of education and equivalent experience
  • Master’s preferred
  • Six or more years of progressively responsible experience in healthcare analytics or revenue cycle operations
  • Essential skills include strong analytical, leadership, and communication abilities
  • Proficiency in data analysis, financial management, healthcare coding, and understanding of regulatory requirements
  • Experience with the Epic Clarity and Caboodle Data Models
  • Thorough knowledge of project improvement management processes and project management
  • Ability to communicate effectively in both oral and written form
  • Ability to interact positively, constructively and effectively with employees, professional staff, community representatives and carriers
  • Ability to work independently with follow-through and handle multiple tasks simultaneously
Job Responsibility
Job Responsibility
  • Lead multi-disciplinary stakeholder teams in the definition, understanding, and aid with the prioritization of data needs that impact decision-making, operations, and outcomes
  • Informs the utilization of information system resources and plans, designs, and implements organization wide information systems and technologies as they relate to revenue cycle workflows and strategic goals
  • In collaboration with Revenue Cycle, develops and refines revenue cycle metrics to identify trends, revenue leaks, and opportunities for improvement
  • Investigate and resolve complex issues related to billing, claims processing, and data discrepancies
  • Evaluates data to identify trends and gaps across Revenue Cycle processes. Uses analysis to make recommendations for improvements and optimization. Participates in improvement/optimization initiatives
  • Define and maintain data product roadmaps, aligning with organizational strategy, regulatory requirements, and user feedback
  • Translate complex healthcare challenges into clear data product requirements and problem statements
  • Partner with data engineers, analysts, and governance teams to deliver secure, scalable, and high-impact data products
  • Conduct data discovery sessions and user research to inform product features and improvements
  • Develop business cases that articulate the value of data portfolios and strategies including improved outcomes, cost efficiencies, or risk mitigation
  • Fulltime
Read More
Arrow Right

Director of Revenue Cycle

Our client is seeking an experienced and strategic Director of Revenue Cycle to ...
Location
Location
United States , Bennington
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate’s degree in Business Administration or a related field preferred
  • additional education may substitute for experience
  • 10+ years of experience in healthcare accounts receivable or revenue cycle operations, with at least 5 years in a management role
  • Prior experience with electronic billing software required
  • Meditech experience preferred
  • Strong knowledge of healthcare billing, reimbursement, denial management, and accounts receivable processes
  • Demonstrated leadership, communication, analytical, and problem-solving skills
  • Proven ability to lead teams, improve processes, and drive revenue cycle performance
Job Responsibility
Job Responsibility
  • Provide leadership and oversight for revenue cycle operations, including charge entry, billing, cash posting, remittance, accounts receivable, and denial management
  • Supervise, coach, train, and evaluate revenue cycle staff to support professional development and ensure achievement of departmental benchmarks
  • Monitor accounts receivable performance and produce monthly AR reports, provider-based practice revenue reports, and other ad hoc reporting as needed
  • Oversee the technical denials process, including appeals, payer follow-up, and communication with carriers to improve reimbursement outcomes
  • Maintain and update Meditech Charge Master, Claims, Procedures, and Statements dictionaries to ensure billing accuracy and compliance
  • Stay current on payer regulations, reimbursement changes, and insurance updates to identify revenue opportunities and resolve patient billing issues effectively
  • Review insurance contracts, assess reimbursement trends, and recommend workflow or procedural changes to improve collections and operational efficiency
  • Partner with practice management, finance, and operational leaders to resolve issues, support strategic initiatives, and improve revenue cycle performance
  • Serve as a department ambassador for training, system enhancements, process improvement efforts, and implementation projects
  • Ensure compliance with organizational policies and applicable billing regulations and standards
What we offer
What we offer
  • Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
  • Eligible to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Account Manager- Education

Seeks to deepen relationship with customers during interactions by being custome...
Location
Location
Brazil , São Paulo
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Business Administration AND 4+ years experience working in the Education industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 6+ years experience working in the Education industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.
  • Master's Degree in Business Administration AND 8+ years experience working in the Education industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 12+ years experience working in the Education industry, driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.
  • 5+ years account management experience OR equivalent.
Job Responsibility
Job Responsibility
  • Expands network of key internal (e.g., Education Industry Solutions, Education Data & AI, Security & Compliance) and external partners (e.g., system integrators, ISVs, and education-specialized partners) for education accounts to ensure execution of core tasks and account transactions. Grows sales and partner impact and engages mainstream and education-focused partners to develop and promote mutually beneficial education business and technology transformation strategies. Where applicable, shares opportunities outbound with partners and reviews/accepts opportunities shared inbound. Proactively engages and works with partners’ sellers directly to drive non-qualified opportunity momentum and deal closure, inclusive of partners, across K-12, Higher Education, and education public agencies.
  • Anticipates moves within assigned education accounts, as well as potential problems and ways to mitigate risks (e.g., regulatory requirements, student data privacy, compliance, budget and procurement cycles). Determines prioritization of action for multiple assigned accounts based on customer needs, education-specific business impact, sales-generating importance, growth opportunities, and account risks, while maintaining a high level of commitment and accountability for assigned accounts. Consults and coordinates with the account management team to make necessary adjustments, determine what actions to tackle first, and re-adjust priorities to respond to pressing and changing demands typical of the education sector.
  • Thinks strategically about customer planning for assigned education industry accounts, setting standards and priorities, outlining where and how to invest resources of the account management team and other stakeholders. Engages internal and external decision makers on long-term education business planning, anticipating needs to turn enterprise education accounts into strategic accounts. Influences and scales strategic plans (inclusive of partners) and involves senior leadership. Ensures teams are documenting and executing against the Account Plan.
  • Develops and oversees the execution of account plans utilizing Microsoft’s common sales and delivery methodology for multiple education accounts to ensure Microsoft revenue targets and customer business outcomes (student outcomes, operational efficiency, accessibility and inclusion, financial stewardship) are met. Drives accountability across extended virtual teams and internal education industry experts. Leads extended teams and embraces partners to scale education business by understanding partner goals and creating mutual growth opportunities. Ensures achievement of revenue and consumption targets and drives integrated joint account governance through regular customer planning cadence. Identifies key education stakeholders, customer needs, and priorities. Proposes initial Education Industry Solutions and Sales Plays.
  • Fulltime
Read More
Arrow Right