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Revenue Cycle Education Manager

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Baptist Health (Florida)

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Location:
United States , Jacksonville

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Revenue Cycle Education Manager - Revenue Cycle Education and Development - Baptist Metro Square. Baptist Jacksonville is currently hiring for a Full-time, Revenue Cycle Education Manager to join our Revenue Cycle Education and Development team at our Baptist Metro Square Location here in the Jacksonville, FL area. This is a Full-time, Days shift opportunity with the occasional need to work nights and/or weekends. The Revenue Cycle Education Manager will create and review content that is created primarily by the educators and ensure staff is integrating it into the various departments. The ideal candidate will not only need to have the ability to multi-task, but also have the ability to create content in a clear and concise manner. As a Revenue Cycle Education ManagerBaptist Metro Square at, you’ll lead and support a talented team of educators responsible for developing and delivering training across all areas of the revenue cycle — from Patient Access to Hospital and Physician Billing. Your week will include reviewing and refining training content, ensuring it aligns with organizational goals, and helping staff integrate new learning into their daily workflows. You’ll collaborate with revenue cycle leaders and operational teams to identify training needs, oversee the design and delivery of eLearning and instructor-led programs, and coach your team to continuously improve performance and training quality. This role offers the opportunity to blend strategic leadership, instructional design, and mentorship while making a lasting impact on education and process excellence across the revenue cycle.

Job Responsibility:

  • create and review content created primarily by the educators
  • ensure staff is integrating content into the various departments
  • lead and support a team of educators
  • review and refine training content
  • ensure training aligns with organizational goals
  • help staff integrate new learning into daily workflows
  • collaborate with revenue cycle leaders and operational teams to identify training needs
  • oversee the design and delivery of eLearning and instructor-led programs
  • coach team to improve performance and training quality
  • lead and oversee the design, development, and delivery of eLearning and instructor-led training programs related to revenue cycle applications
  • supervise, mentor, and evaluate the performance of trainers and the effectiveness of the training program
  • collaborate with operational stakeholders and Revenue Cycle leaders to support organizational goals

Requirements:

  • Bachelor's Degree
  • Over 5 years Health Care Experience Required
  • 1-2 years Project Management Experience Required
  • Epic Credentialed Trainer Required
  • strong knowledge of adult learning principles, instructional design, and evaluation methods

Nice to have:

Master's Degree

Additional Information:

Job Posted:
February 07, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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