Revenue Cycle & Client Services Specialist Job at Ellie Mental Health (Larchmont)

Client specialist - quality analyst

We are seeking talented individuals to join our team in Manila as Quality Analys...

Location

Philippines , Manila; Taguig City

Salary:

Not provided

Access Healthcare LLC

Expiration Date

Until further notice

Requirements

Willing to work at our office in McKinley Hill, Taguig
Strong listening skills with attention to detail
Minimum 1 year of experience in Healthcare BPO as a Quality Analyst
Familiar with revenue cycle management process
Knowledge of Healthcare terminology will be added advantage

Job Responsibility

Listen to recorded and live customer interactions to assess agent performance, adherence to scripts, and compliance with company guidelines
Conduct thorough evaluations of calls, chats, and emails based on predefined criteria to measure service quality and identify areas for improvement
Provide constructive feedback and coaching to agents based on evaluation results to enhance their skills and performance
Generate regular reports on quality metrics, trends, and performance indicators to management, highlighting areas of excellence and opportunities for improvement
Collaborate with training teams to develop and deliver training materials and modules based on identified needs and trends
Identify process gaps, inefficiencies, and areas for enhancement in customer service operations, and propose solutions to streamline workflows and enhance overall service quality
Ensure that agents adhere to regulatory requirements, company policies, and industry standards in all customer interactions
Participate in quality improvement initiatives, calibration sessions, and team meetings to foster a culture of continuous improvement and excellence

Implementation Specialist - RCM Billing

As an Implementation Specialist, RCM Billing you have direct responsibility for ...

Location

United States , Orlando

Salary:

Not provided

EdTech Jobs

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Healthcare Administration, Business, Marketing, or related field
3+ years of experience in healthcare revenue cycle management, implementation, or client services
Strong understanding of revenue cycle functions including registration, charge capture, coding, billing, AR collections, and denial management
Exceptional organization & time management skills
detail-oriented & independently managed individual
Ability to communicate effectively with both technical and non-technical stakeholders
Experience with Tebra is strongly preferred
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Visio)
Smartsheet, Salesforce or project management tools a plus

Job Responsibility

Project manage and serve as the primary point of contact for approximately 20-25 active billing implementation projects at one time
Review customer payer contracts and fee schedules for OSB customers. Discuss Payer Verifications, Eligibility & Benefits, and Enrollment & Credentialing services
Develop and manage implementation project plans and timelines
this includes tracking project progress and mitigating risks as needed
Host meetings with customers directing implementation project steps or providing software training on Tebra and Rethink billing modules
Document all aspects of implementation for internal tracking and oversight (account setup, audits, customer concerns, customer meeting follow-up, etc.)
Answer customer emails during implementation
Answer tickets/cases in the Self-Billing Support queue
Maintain compliance with HIPAA and all applicable regulations throughout the implementation process
Assist sales team with client demonstrations as needed

What we offer

PTO and Vacation Days after a 90-day introductory period
Paid Holidays
Generous Health, Denial & Vision benefits package
401k + Matching

Fulltime

Client Partner

Location

India , Noida

Salary:

Not provided

Access Healthcare LLC

Expiration Date

Until further notice

Requirements

Minimum 1 to 4 years of experience in IPDRG medical coding -US Healthcare
Any Graduate
associate’s degree in health information management, Medical Coding, or a related field preferred
Specialization: Inpatient DRG
Certified Coding Specialist (CCS) or Certified Professional Coder (CPC) certification required.

Job Responsibility

Assign DRG Codes: Accurately assign DRG codes to inpatient records using ICD-10- CM/PCS coding systems based on clinical documentation and physician notes. Ensure codes reflect the correct diagnosis, procedures, and the overall complexity of care.
Clinical Documentation Review: Review and analyze medical records to verify diagnoses, procedures, and treatments. Work with physicians and healthcare providers to clarify and improve clinical documentation when needed for proper coding.
DRG Assignment: Utilize the DRG methodology to ensure accurate and consistent DRG assignment based on the severity of illness (SOI) and risk of mortality (ROM), among other factors. Apply coding conventions and guidelines as per CMS (Centers for Medicare & Medicaid Services) and payer requirements.
Continuous Education: Keep up to date with coding guidelines, coding technology, and industry changes related to DRGs, including changes in ICD-10-CM/PCS, federal regulations, and insurance payer policies.
Billing Support: Work closely with the billing department to resolve coding issues and ensure that all claims are processed correctly and promptly for reimbursement. Ensure timely submission of all inpatient claims for accurate payment processing

Cross Border Payments Product Specialist

We are looking to hire an outstanding Product Manager within the Cross Border Pa...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Extensive experience (over 10 years) in product management in the financial services space, specifically within Cash Management or Payments
demonstrated expertise in cross-border payments, strong understanding of correspondent banking and key FMIs across Asian markets
proven track record of driving significant business growth, managing large-scale product initiatives, and achieving commercial success
experience in structuring and executing complex, high-value client deals and a strong understanding of the sales cycle for institutional products
exceptional ability to understand client needs, identify commercial opportunities including using data, and negotiate complex deals
tech savvy and in-depth knowledge of payment rails (e.g., SWIFT, APIs, real-time payment networks), payment processing technologies, and operational best practices in a high-volume time-sensitive processing environment
strong financial acumen with experience managing P&L, forecasting, and driving revenue optimization for a product line
experience operating within a highly regulated environment, with a strong understanding of compliance and risk management within payments.

Job Responsibility

Drive the WorldLink product strategy for the Asia clusters and product solutioning of complex deals
provide product expertise and related support for key WorldLink deals across the entire sales cycle, implementation, and ongoing client satisfaction
work with Sales/Coverage teams to identify opportunities and build client pipelines, target ecosystems and new cross currency flows that leverage WorldLink capabilities
manage and influence the end-to-end product lifecycle, champion innovative features, simplify processes and develop new capabilities to ensure a robust and competitive offering
drive key KPIs, P&L, and operational metrics to ensure targets are met or exceeded across the clusters
develop, influence and drive key internal and external stakeholder relationships to drive WorldLink growth, adoption, and seamless implementation
maintain deep expertise in the cross-border payments landscape, competitive dynamics, and emerging trends
leverage insights to inform strategy, identify growth, and position Citi as a market leader
appropriately assess risk when business decisions are made and apply sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Fulltime

Sr. Sales Specialists & Consultant - Networking

This role has been designed as 'Onsite' with an expectation that you will primar...

Location

Taiwan , Taipei

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Typically 12+ years account management experience
Extraordinarily strong track record of account management and sales performance
Uses consultative, solution selling and business development skills at the CXO level
Highly developed business development and negotiation skills at the CXO level
Focuses on client's key business challenges and drivers
Advocates for client needs in negotiating solution sales
Submits timely and accurate forecasts
Strong coaching and team leadership skills
In-depth knowledge of client's business, organizational structure, business processes and financial structure
Develops a comprehensive business-case approach

Job Responsibility

Builds strong professional working C-level relationships with the client
Establishes a high level of personal credibility as a trusted advisor to key client executives
Leverages executive sponsors and other company resources to strengthen company's relationship and credibility with client influencers and decision makers
Engages in the Relationship Assessment Program (RAP) where possible
Implements TCE initiatives that improve the customer loyalty index
Researches and understands the client's industry
Deeply understands client business strategies and challenges
Acts as a trusted advisor to client leaders, aggressively shapes deals early in the sales cycle
Advances opportunities that result in profitable revenue growth for the company
Demonstrates breadth and depth of knowledge in aligning company capabilities to client business and IT priorities, and positioning relative to competitors

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Senior Specialist, Modern and Contemporary South Asian Art

The Specialist, Modern and Contemporary South Asian Art, plays an integral role ...

Location

United Kingdom , London

Salary:

Not provided

Sotheby's

Expiration Date

Until further notice

Requirements

8+ years of experience in Modern and Contemporary South Asian Art through an auction house, gallery, museum, or private dealership
Scholarly training in Art History or a related field, with demonstrated expertise and a sustained engagement in Modern and Contemporary Indian & South Asian Art
Proven ability to evaluate works, produce polished research, and manage cataloguing assignments with precision and authority
Strong working knowledge of the full auction cycle, including valuations, consignments, catalogue production, sale execution, and private sales
Demonstrated success in building and servicing high-level client relationships
Strong business acumen with a track record in business-getting or a demonstrable aptitude for developing new business
Excellent written and verbal communication skills, with the ability to convey scholarly insight clearly and persuasively to clients and colleagues
Highly organized, deadline-driven, and composed under pressure, with the ability to prioritize effectively across multiple workstreams
Collaborative, flexible, and team-oriented, with a willingness to “pitch in” as needed
Fluent English required

Job Responsibility

Proactively identify, source, and secure works for Modern and Contemporary South Asian Art sales, developing coherent and dynamic business-getting strategies in partnership with colleagues across London, EMEA, and global teams
Cultivate and maintain relationships with collectors, advisors, institutions, fiduciaries, and key market stakeholders, ensuring exceptional client service and loyalty
Participate in valuation projects and proposal development, evaluating property at Sotheby’s and at client locations, including international travel as appropriate
Help drive private-sale opportunities alongside auction consignments, identifying key selling points and supporting targeted, proactive outreach
Meet individual consignment and revenue goals, contributing meaningfully to annual sales, private-sale targets, and departmental strategic objectives
Provide high-level expertise in Modern and Contemporary South Asian Art, ensuring the highest scholarly standards in cataloguing, research, and contextualization of works
Oversee or contribute to the cataloguing process, including research, catalogue entries, essays, provenance work, condition reporting, and catalog production and layout
Partner with internal and external scholars to strengthen expertise and accuracy
uphold rigorous research and editorial standards that align with Sotheby’s global criteria
Support full sale execution, including exhibition oversight, pre-sale client walkthroughs, client communication, and competitive bidding support during live auctions

Fulltime

Senior Specialist, Modern and Contemporary South Asian Art

The Specialist, Modern and Contemporary South Asian Art, plays an integral role ...

Location

United States , New York

Salary:

140000.00 - 170000.00 USD / Year

Sotheby's

Expiration Date

Until further notice

Requirements

8+ years of experience in Modern and Contemporary South Asian Art through an auction house, gallery, museum, or private dealership
Scholarly training in Art History or a related field, with demonstrated expertise and a sustained engagement in Modern and Contemporary Indian & South Asian Art
Proven ability to evaluate works, produce polished research, and manage cataloguing assignments with precision and authority
Strong working knowledge of the full auction cycle, including valuations, consignments, catalogue production, sale execution, and private sales
Demonstrated success in building and servicing high-level client relationships
Strong business acumen with a track record in business-getting or a demonstrable aptitude for developing new business
Excellent written and verbal communication skills, with the ability to convey scholarly insight clearly and persuasively to clients and colleagues
Highly organized, deadline-driven, and composed under pressure, with the ability to prioritize effectively across multiple workstreams
Collaborative, flexible, and team-oriented, with a willingness to “pitch in” as needed
Fluent English required

Job Responsibility

Proactively identify, source, and secure works for Modern and Contemporary South Asian Art sales, developing coherent and dynamic business-getting strategies in partnership with colleagues across London, EMEA, and global teams
Cultivate and maintain relationships with collectors, advisors, institutions, fiduciaries, and key market stakeholders, ensuring exceptional client service and loyalty
Participate in valuation projects and proposal development, evaluating property at Sotheby’s and at client locations, including international travel as appropriate
Help drive private-sale opportunities alongside auction consignments, identifying key selling points and supporting targeted, proactive outreach
Meet individual consignment and revenue goals, contributing meaningfully to annual sales, private-sale targets, and departmental strategic objectives
Provide high-level expertise in Modern and Contemporary South Asian Art, ensuring the highest scholarly standards in cataloguing, research, and contextualization of works
Oversee or contribute to the cataloguing process, including research, catalogue entries, essays, provenance work, condition reporting, and catalog production and layout
Partner with internal and external scholars to strengthen expertise and accuracy
uphold rigorous research and editorial standards that align with Sotheby’s global criteria
Support full sale execution, including exhibition oversight, pre-sale client walkthroughs, client communication, and competitive bidding support during live auctions

What we offer

discretionary bonus
competitive benefits package

Fulltime

New

Head of Product Adoption Solution Specialists

As the Head of Solution Specialists, you will lead a high-performing team of Sol...

Location

United States , New York

Salary:

185000.00 - 289000.00 USD / Year

Addepar

Expiration Date

Until further notice

Requirements

10+ years of applicable experience in financial services or the fintech industry, with a proven track record of leading sales or specialist teams
Deep understanding of Alternatives, financial data lakehouses, and portfolio management concepts
Ability to take an entrepreneurial, data-based approach to solving complex problems and identifying market opportunities
Demonstrated ability to present to and influence key stakeholders, both internally (Product, Engineering, Sales) and externally
A genuine interest in delivering results for customers and a passion for the intersection of technology and finance
Bachelor’s degree or equivalent required
Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B, F-1/OPT, or similar), and must be authorized to begin work in the U.S. on their first day of employment

Job Responsibility

Hire, mentor, and lead a diverse team of solution-specific specialists
Develop and execute a unified strategy to acquire new customers and expand existing relationships
Partner with GTM sales leaders to identify opportunities and ensure the team carries and meets quotas for specialized solutions
Refine the sales cycle by ensuring prospects align with our Ideal Client Profile (ICP) and receive unified messaging from the start
Oversee initiatives to increase product usage, develop technical solutions for clients, and drive results in client transactions and revenues
Collaborate with Marketing, Sales, and Product teams to align go-to-market strategies with business objectives and inform product roadmaps based on client feedback
Manage and forecast sales activity using Salesforce
Educate GTM teams on successful use cases, market trends, and upcoming product functionality
Build strategic relationships with key stakeholders and influence industry trends by articulating compelling value propositions for complex financial data solutions

What we offer

bonus
equity
benefits

Revenue Cycle & Client Services Specialist

Ellie Mental Health

Location:
United States , Larchmont

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 29, 2026

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