Revenue Cycle Assistant

• Confirm patient coverage details and benefit information before services are billed, and update records with accurate insurance data
• Coordinate prior authorization requests by gathering required information, tracking outcomes, and following up to help prevent interruptions in reimbursement
• Partner with clinical and revenue cycle staff to communicate coverage findings, authorization needs, and documentation gaps that may affect payment
• Support provider credentialing and payer enrollment tasks by maintaining demographic records and assisting with renewal and enrollment activities
• Review claim-related issues connected to eligibility, authorizations, or credentialing and help resolve problems that could delay payment
• Work with billing leadership and team members to identify rejected or denied claims, research root causes, and contribute to corrective actions
• Maintain clear and audit-ready documentation for insurance verification, authorization activity, and credentialing support work
• Assist with additional revenue cycle and billing support duties as business needs require

• Experience or training in medical billing, claims, collections, denials, or related revenue cycle functions
• Working knowledge of insurance eligibility verification, benefits review, and prior authorization processes in a healthcare setting
• Ability to manage detailed records with a high level of accuracy and consistent follow-through
• Strong organizational skills with the ability to prioritize tasks, meet deadlines, and adapt to changing needs
• Proficiency with Microsoft Office applications and comfort learning new billing or administrative systems
• Strong communication skills and the ability to collaborate effectively with billing, clinical, and administrative teams
• Ability to handle sensitive patient, provider, and organizational information with confidentiality
• Familiarity with denial prevention, claim issue resolution, or hospital billing workflows is preferred

Familiarity with denial prevention, claim issue resolution, or hospital billing workflows is preferred

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan