Revenue Cycle Analyst Job at Robert Half (Jacksonville)

Application System Analyst Lead - Converge Revenue Cycle

The Information Services Lead is responsible for leading and coordinating the ef...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems
Ability to present complex data in meaningful method, i.e., charts, graphs
Ability to adjust to and implement change
Problem Solving skills
Multitasking skills
Work as a team member
Proficient in Microsoft applications including Word, Excel, and PowerPoint
Excellent customer service skills
Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
Strong organizational skills in managing multiple priorities

Job Responsibility

Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization
Serves as escalation for the focus area in the support and optimization of team activities
Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders
Ensures team members adhere to quality standards
Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards
Able to influence operational and clinical project outcomes
Coaches team members to tackle new problems using experimentation, including successes and failure experiences
Inspire creative problem solving beyond standard recommendations and practice
Applies expert level understanding of assigned clinical/business operations, processes, and workflows
and accurately documents, discusses, and identifies dependencies with project team members and stakeholders

Fulltime

Client specialist - quality analyst

We are seeking talented individuals to join our team in Manila as Quality Analys...

Location

Philippines , Manila; Taguig City

Salary:

Not provided

Access Healthcare LLC

Expiration Date

Until further notice

Requirements

Willing to work at our office in McKinley Hill, Taguig
Strong listening skills with attention to detail
Minimum 1 year of experience in Healthcare BPO as a Quality Analyst
Familiar with revenue cycle management process
Knowledge of Healthcare terminology will be added advantage

Job Responsibility

Listen to recorded and live customer interactions to assess agent performance, adherence to scripts, and compliance with company guidelines
Conduct thorough evaluations of calls, chats, and emails based on predefined criteria to measure service quality and identify areas for improvement
Provide constructive feedback and coaching to agents based on evaluation results to enhance their skills and performance
Generate regular reports on quality metrics, trends, and performance indicators to management, highlighting areas of excellence and opportunities for improvement
Collaborate with training teams to develop and deliver training materials and modules based on identified needs and trends
Identify process gaps, inefficiencies, and areas for enhancement in customer service operations, and propose solutions to streamline workflows and enhance overall service quality
Ensure that agents adhere to regulatory requirements, company policies, and industry standards in all customer interactions
Participate in quality improvement initiatives, calibration sessions, and team meetings to foster a culture of continuous improvement and excellence

Financial Analyst II

The Financial Analyst II will be responsible for providing support to CHRISTUS f...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

Bachelor's Degree

Job Responsibility

Supports and manages existing capabilities related to the standardization and consolidation of daily/weekly/monthly reporting revenue cycle reporting
Assist in the standardization of goal setting and productivity and performance monitoring
Collects, synthesizes and communicates relevant information through the system to support strategies
Facilitates development and implementation plans to enable the effective benchmarking and comparative reporting of key revenue cycle metrics
Performs financial opportunity assessments for hospitals to identify opportunities to improve revenue cycle performance
Supports strategic plan to focus efforts and resources on high priority areas to improve cash flow and net revenue realization throughout the system
Assists in development of plans to implement strategies and measure the results of the implemented strategies
Serves business units through analysis of how the value of initiatives and services can be optimized across the system
Assists in creating and monitoring models that link strategies to measures of performance (financial and non-financial) that ensure successful implementation
Provides analysis capabilities, information and tools to operations to enhance skills in detecting both current and future performance issues

Fulltime

Senior IT Epic Analyst (Revenue Cycle Reporting)

The Senior IT Epic Analyst for Revenue Cycle Reporting plays a key role in suppo...

Location

United States , Boston

Salary:

99153.60 - 158631.20 USD / Year

Boston Children's Hospital

Expiration Date

Until further notice

Requirements

Bachelor’s degree in information systems, Computer Science, Healthcare Administration, Finance, or related field (master’s preferred)
5+ years of Epic reporting experience with emphasis on revenue cycle modules
Strong SQL development skills and experience with data warehouses and BI tools
Deep understanding of healthcare revenue cycle workflows, KPIs, and regulatory requirements
Experience leading projects, gathering requirements, and working directly with stakeholders at all organizational levels
Strong analytical, problem-solving, and communication skills
Ability to work independently while managing multiple priorities in a fast-paced environment
Epic Certifications – Required: Epic Clarity Data Model – Revenue Cycle (e.g., Resolute Professional Billing, Resolute Hospital Billing, Tapestry, Cadence)
Epic Clarity (Advanced)
Epic Caboodle

Job Responsibility

Lead the design, development, testing, and deployment of Epic-based revenue cycle reports and dashboards (Clarity, Caboodle, Reporting Workbench, Radar, SlicerDicer)
Partner with revenue cycle, finance, and operational leaders to understand reporting needs and deliver insights that support billing, collections, coding, compliance, and reimbursement
Ensure accuracy, timeliness, and data integrity across all reports and analytics solutions
Translate business requirements into technical specifications and develop reporting solutions to improve revenue cycle efficiency and outcomes
Maintain Epic certifications relevant to Revenue Cycle and Reporting
stay up to date on system upgrades and new functionality
Provide advanced troubleshooting and root cause analysis for reporting issues
Support ad hoc data requests, performance metrics, and regulatory/compliance reporting needs
Lead or participate in projects involving revenue cycle optimization, process improvement, and system enhancement
Mentor and provide guidance to junior analysts in reporting tools, data interpretation, and best practices

What we offer

flexible schedules
affordable health, vision and dental insurance
child care and student loan subsidies
generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement
cell phone plan discounts
discounted rates on T-passes

Fulltime