Revenue Coordinator

• Assist RMAS Revenue Managers with non-stakeholder-facing tasks
• Preparing for sales strategy meetings
• Report production
• Business transient and promotion rate loading
• Support system diagnostics and audits
• Implementing hotel sales strategies in the reservation and inventory systems
• Escalating technical questions related to the reservations and reporting systems to the appropriate support desk in a timely manner
• Monitoring compliance with and participation in regional promotions and eChannels
• Assist Revenue Managers with the preparation for sales strategy meetings and reporting production
• Assist in the implementation of the hotel sales strategy in the reservation and inventory systems
• Escalate technical questions related to the reservations and reporting systems to the correct support desk in a timely manner
• Assist with system diagnostics and audits
• Monitor compliance with and participation in regional promotions and eChannels
• Review and report parity issues within the appropriate systems
• Support the administration and coordination of the department’s payroll processes
• Use computer systems and software packages to input, access, modify, store, or output information
• Enter and retrieve data from computer systems using a keyboard, mouse, or trackball
• Address Revenue Manager’s needs in a professional, positive way and on time
• Acts as a liaison, when necessary, with regional/corporate systems support
• Inform and/or updates peers on relevant information in a timely manner
• Speak to stakeholders and co-workers using clear, appropriate, and professional language and timely manners
• Support all co-workers and treat them with dignity and respect
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality
• Develop and maintain positive and productive working relationships with other employees and departments
• Comply with quality assurance expectations and standards
• Enter and locate work-related information using computers and/or point of sale systems
• Move, lift, carry, pull, and place objects weighing less than or equal to 10 pounds without assistance
• Maintain confidentiality of proprietary materials and information
• Follow company and department policies and procedures
• Protect the privacy and security of guests and coworkers
• Perform other reasonable job duties as requested
• Provide support to the Revenue Management organization in the event of leaves, paid time off, hotel coverage, and any additional responsibility assigned by the

A degree in a relevant business discipline preferred or demonstration of equivalent work experience