This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We have an exciting opportunity for you to join our team as a Revenue Business Partner. Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
Job Responsibility:
Support actively and interact on frequent basis with our most strategic and key customers to provide them with white-glove service in relationship to their invoicing and billing.
Perform RCA on Invoicing and Billing structural issues and implement corrective actions in order to avoid them.
Review and validate financial related terms & conditions.
Provide support to Key strategic customers onboarding to guarantee smooth financial start.
Support Bad Debt reduction performance.
Requirements:
You are familiarized with analytics and you enjoy working with excel and databases.
You are familiar with managing projects, identifying dependencies, owners and adhering to deadlines.
You like to deep dive into technical aspects to identify root cause of incidences and think out of the box to provide solutions.
You are customer oriented and strive to provide the best customer experience and connect with customers to understand their needs.
What we offer:
Attractive compensation package
Training to get you started and on-the-job learning opportunities
Extensive learning resources to further develop your skills and knowledge
Tuition Assistance Program
Employee Assistance Program for you and your family in difficult life situations