Revenue Assistant Job at DAC Beachcroft (Bristol)

Job Responsibility

Ensuring monthly processing of proformas and credit notes are completed within given deadlines
effective internal and external client query resolution to minimise lock up days
monitoring for inaccurate / missing file data and updating as necessary to ensure bills meet client requirements
Responsible for the processing of proformas, matter management and query resolution of specific clusters / clients and have a clear understanding of working practices within these areas
Building strong working relationships with all levels of colleagues across the Group
Liaising with Partners, lawyers and Practice Managers to resolve queries, feedback suggested process improvements and escalate potential issues
Investigating errors on proformas to ensure overall compliance with client billing protocols, VAT charges and billing templates
Understanding client billing requirements – resolving and updating inaccurate / missing data on files as necessary
Preparing billing schedules and accompanying documentation, utilising reports via the Finance Self-Service Reporting Suite
Processing reversals and credit notes, tagging the reason for action taken so analysis can be used to target poor performance
Meeting SLA targets for billing and query resolution

Experience in a billing environment, preferably in the law sector
High quality work with a focussed internal and external client service approach
Must be highly organised with the ability to effectively manage a constantly changing workload under pressure, meeting demanding processing targets and adhering to service standards
Able to work unsupervised and on own initiative with a pro-active and flexible approach
An ability to communicate effectively with internal and external clients
A good knowledge of Microsoft Office packages especially Excel and Word