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Support and drive the evaluation of current QTC processes and systems to identify inefficiencies and opportunities for improvement within assigned scope areas
Drive and execute identified initiatives within the Revenue Operations team, as well as cross-functional initiatives requiring Revenue Operations involvement. This includes designing and implementing streamlined, scalable processes and systems. The goal is to improve operational efficiency, reduce manual effort, and enhance the company's agility in adapting to evolving go-to-market strategies and business growth
Partner with IT, front office operations, go-to-market & sales team and program operations to manage the execution of specific transformation initiatives, ensuring cross-functional alignment and effective change management
Apply a strong understanding of best-in-class QTC process and underlying systems’ capabilities to drive standardization and harmonization across defined areas of the quote-to-cash domain
Develop rapport, credibility, and strong relationships across the organization
Clearly articulate ideas and proposals to build support for key project decisions
Collaborate with stakeholders to understand business priorities and translate them into actionable project plans
Communicate project / initiative status, risks, and recommendations to leadership, ensuring transparency and alignment with project / initiative goals
Lead, mentor, and develop high-performing team or cross-functional project members, encouraging continuous learning and professional growth
Drive teams to address critical operational and strategic questions facing the organization through structured problem-solving, research, and analysis
Requirements
10 + years of relevant experience within the tech industry, with a combination of experience at an accounting / consulting practice and industry experience at a top-tier tech company
Accounting, Finance, Business and/or Operations Process Management degree (or equivalent experience or equivalent military experience) required
MBA and CPA or equivalent preferred
Experience with M&A and process integration methodology, practical execution, business process and operational adoption, large scale data migration and conversion execution
Experience in practical execution of large scale QTC transformation projects
Strong understanding of revenue operations and accounting (including sound knowledge of US GAAP, ASC 606 and relevant internal controls) for an enterprise business across various business models including hardware, software, subscription, consumption / usage, and multiple go to market motions such as direct, distributions / resellers, marketplace, partnerships, etc
Understanding of QTC process and systems that support and enable it including Master Data Management, Contract Lifecycle Management, Deals Desk,Configure-Price-Quote,Order Management, Invoicing, Cash Application, Credit & Collections, Returns, Revenue Recognition & Reporting
Knowledge of processes enabled using SAP ERP (specifically SAP RAR, BRIM / SD and S/4 HANA), SFDC (preferably CRM and CPQ), Credit and Collections, and Cash Application tools such as High Radius and other bolt-on solutions
Excellent verbal and written communication skills with strong ability to tailor messaging to various audiences of different stakeholders within Business and IT
Hands-on and results-oriented leader with a strong problem-solving and action-oriented mindset
Intellectual curiosity, self-starter, go-getter and critical thinker
High level of work organization and ability to work effectively in a fast-paced, high-change environment
Ability to deal with ambiguity, manage multiple changing priorities, and drive accountability within project teams
Nice to have
MBA
CPA
Experience with M&A and process integration methodology, practical execution, business process and operational adoption, large scale data migration and conversion execution