Returns & Stock Control Operative

• Unload, breakdown and locate all inbound Retail Returns from both internal and external sources
• Meet all KPI’s set within the department
• Process all Retail/internet Return types from across the group
• Report any potential quality or product issues to the Management team for review
• Complete returns documentation & liaise with suppliers via email and phone
• Maintain daily logs of all return’s consignments pending despatch
• To sort, grade & up-cycle selected types of stock
• Assist with the ongoing development of colleagues and personal development
• Liaise and interact with all operational functions within the DC to ensure that stocks and returns are processed & stored in their respective locations
• To analyse adjustments and feedback your findings
• Investigate stock movements within the department to ensure locations have the correct stock & quantities
• To complete any other adhoc tasks as directed by your line Manager in line with current levels of responsibility

• Good communication skills both written and verbal
• Computer literate with knowledge of Microsoft Office applications
• Be able to demonstrate a high level of literacy and numeracy in order to produce documentation and maintain a variety of accurate records
• Ability to prioritise work
• Ability to work as part of a team
• Self-motivated with the ability to work on your own initiative
• Be able to communicate and operate with all levels of staff

Shogun/WMS skills preferred but not essential