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Returns Processor

United States, Greencastle · Job Posted December 18, 2025
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Job Description

This is a full-time position that performs a broad spectrum of duties to support our efforts in providing an outstanding customer experience, maintain highly efficient operational productivity and company profitability by processing customer orders. Applicants will find that we work within a fast-paced environment, where continuous improvement, growth, and safety are at the top of our priority list. Learning and cross-training is encouraged throughout the Fulfillment Center. Our employees work in a top-tier, climate-controlled, fully automated facility. Full-time employees also get to enjoy a flexible work schedule that isn’t offered anywhere else!

Job Responsibility

  • Performs a broad spectrum of duties to support our efforts in providing an outstanding customer experience, maintain highly efficient operational productivity and company profitability by processing customer orders
  • Day-to-day tasks include processing returns
  • Associates are required to report to work as scheduled and work required overtime, as necessary
  • Associates would be required to follow a Standard Operating Procedure (SOP) and ensure that work is performed in accordance with the SOP’s that are in place within each department
  • Work will be performed in accordance with labor management standards applicable to the specific job assignment
  • Associates will be expected to adhere to Fulfillment Center work rules, as well as HR and Loss Prevention policies and procedures
  • Train to be cross functional in other rolls

Requirements

  • Must be able to meet physical demands that include frequent and extended periods of lifting, pushing/pulling up to 50lbs, standing, walking, bending, kneeling, and reaching overhead
  • Work with a safety-first mindset, being mindful of not only your safety but of your co-worker’s safety as well
  • Must have basic reading, writing, and math skills
  • Ability to understand RFID technology
  • Must be able to carry out verbal and/or written instructions
  • Basic Computer Skills is a must

What we offer

  • Merchandise discount at our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, & Lane Bryant (in store and online)
  • Support for your individual development plus career mobility within our family of brands
  • A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities
  • Medical, dental, vision insurance & 401(K) retirement
  • Employee Assistance Program (EAP)
  • Time off – paid time off & holidays
  • Onsite Café
  • Onsite fitness center

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