This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Andertons are looking for a Returns Processor to assist with the handling and administration of customer returns at our Guildford Warehouse. As a member of the Returns Department you will be responsible for unpacking, inspecting, and completing all associated administration for customer returns using our ERP and Order management systems. Returned products may also need testing to confirm/identify faults and subsequently require packaging and despatching for repair/replacement.
Job Responsibility:
Unboxing and thoroughly inspecting customer returns
Accurate data entry and updating of our Returns Management Software systems
Effective communication with interfacing departments via email and telephone
Assessing product condition for return to inventory or refurbishment
Booking and receiving customer and stock repair items
Returning stock items to Suppliers
Upkeep and organisation of Returns and Repairs Warehouse storage areas
Testing Pro Audio and Live Sound equipment
Packaging and despatching
Requirements:
Excellent musical product knowledge and handling experience, preferably with a particular interest in pro audio recording and live sound equipment
Positive, team player with excellent personal time management and communication skills
Good administration skills and a keen eye for detail
Comfortable working in a FAST-PACED environment
Computer literate with working experience of outlook, excel & word