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We are looking for help at Perth Airport to serve our valued customers. This opportunity in what we call a 'Return Agent' capacity will be for an ongoing casual role. As a Return Agent you are the first point of contact at our operations. This position is responsible for greeting our customer upon their arrival at our rental location. In this position you will assist with the check-in of the renter’s vehicle and vehicle details.
Job Responsibility:
Great customer in a friendly manner and help expedite the rental car return process to help get customers on their way
Assess vehicle for any potential new damages and report it as per ABG’s vehicle damage procedure
Review returned vehicle gas levels and car kilometers while accurately inputting them into our hand held devices when needed
Clean and prepare vehicles as per company standards
Requirements:
Applicants must have a full and valid driver’s licence
This is a full-time position that requires opened availability to work days, weekends, nights, etc
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to work in a fast paced environment while delivery exceptional customer service
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information
Employee discounts on car rental across Avis Budget Group
Full training provided to help you achieve your goals & reach your potential
Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing