Retirement Specialist

• Collaborates with internal/external resources to support the administration of the Company’s Defined Contribution plans (qualified and non-qualified) and other Defined Benefit plans as required
• Works directly with outside vendors on daily transactions, special projects and issue resolution
• Document and maintain key processes, procedures and guides for retirement benefit plans administration
• Supports and responds to internal/external plan audits including but not limited to nondiscrimination testing for Defined Contribution plans
• Assist with the maintenance of summary plan descriptions, legal plan documents, plan amendments, presentations, participant guides, and employee plan communication for call scripts
• Serves as the subject matter expert for the retirement programs, policies and processes in support of issue resolution
• Manages the vendor partnership to include operational regular meetings, day to day inquiries from vendors in support of compliance with plan documents and regulations, SLA, and overall contract agreements
• Processes contributions for Defined Contribution plans to ensure payroll deductions and participant data files are validated, reconciled and processed as required using Fidelity, SAP, and other systems
• Accountable for working with Payroll, Treasury and Finance to ensure timely and accurate retirement plan funding for Defined Contribution files
• Identify and recommend methods to update, simplify and enhance processes, procedures and technologies
• Lead or participate in continuous improvement initiatives to ensure services are effectively delivered
• Research and provide CIC tier 1 with technical tier 2 support and guidance on the retirement programs and processes (respond to and resolve increasingly complex issues)
• Partners and collaborates with the Retirement CoE for effective delivery of the programs
• Act in a consultative and project management role to CoE to define and implement program delivery
• Identify process and systems implications of, and solutions to, new or modified programs and policies
• Research and manages employee, manager, and human resources business partner (HRBP) questions and escalations through the case management tool

• Previous experience in the operation and administration of Retirement Program
• Minimum of 3 years’ experience in Retirement Program administration and preferred in a mid/large size Global organization
• Experience in administering more than 1 retirement plan
• Bachelor’s Degree with a professional HR/Business Administration qualification or Diploma with equivalent working experience
• Knowledge of retirement program administration and compliance
• Knowledge of IRS, ERISA, and DOL regulations
• Ability to pay close attention to details and use time effectively
• Excellent oral and written communication skills
• Proficient in retirement program end to end processing
• Proficient in Microsoft Office including Excel, Word, Power Point, and Outlook
• Strong attention to detail
• Strong problem solving and analytical ability
• Expert proficiency in English

• Certified Employee Benefits Specialist (CEBS) or Certified Benefits Professional (CBP)
• Professional of Human Resources (PHR/SPHR) Certification
• Six Sigma or Lean Management Certification
• Fidelity PSW experience is desirable
• Workday and SAP experience is desirable
• Specific experience with vendor management of large and highly complex retirement plans preferred
• Total Rewards, including Rewards and Recognition, Health & Welfare (Medical, Dental, Vision, Life & Disability Plans), Base and Variable Compensation Plans are desirable
• At least one other language besides English preferred

Flexible schedule of work-from-home two days a week and in-the-office three days a week