Retentions Advisor Job at Verisure Services (UK) Limited (Newcastle Upon Tyne)

Customer Retentions Advisor

Salary: £25,506 plus average bonus earning potential of £8,400 per annum. Hours:...

Location

United Kingdom

Salary:

Not provided

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

1 years continuous and targeted sales experience within the last 3 years
A driven mindset with strong customer service and sales skills with a love for hitting targets
Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed

Job Responsibility

Build rapport with customers, get to know their individual needs and put their interests first
Use sales and communication skills to upsell products

What we offer

33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs
Pension scheme - Matched employer contributions up to 5% of basic salary
Life assurance - Employer funded cover of 4x basic salary
Employee assistance programme - Free support for physical & mental health, financial assistance and more

Fulltime

New

Regional HR Business Partner

Are you a passionate HR professional who thrives on building strong relationship...

Location

United Kingdom , Fulwood

Salary:

35000.00 - 38051.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in an HR Advisor, HR Generalist, or HR Business Partner role (typically 2–5 years)
Strong understanding of UK employment law and HR best practices
Proven experience managing employee relations cases, including disciplinaries, grievances, absence management, and workplace disputes
Excellent communication, coaching, and stakeholder management skills
Ability to build credibility and influence at all levels of the organisation
Strong problem-solving skills and a pragmatic, solutions-focused approach
Experience supporting recruitment, retention, and workforce planning initiatives
Ability to analyse HR data and produce meaningful reports and insights
Strong organisational skills with excellent attention to detail
Experience using HR systems such as Workday, SAP, OpenHR, or similar platforms

Job Responsibility

Build strong relationships with General Managers, Area Operations Managers, and line managers, providing proactive HR support aligned with business objectives
Manage a wide range of employee relations matters, including disciplinary, grievance, absence management, and redundancy processes, ensuring fair and legally compliant outcomes
Work closely with Occupational Health providers to support effective absence management and colleague wellbeing
Drive employee engagement initiatives, supporting engagement champions and implementing local feedback mechanisms, pulse surveys, and action plans
Support the delivery of national people initiatives, including employee surveys, community partnerships, and engagement programmes
Develop positive working relationships with recognised trade unions and key site stakeholders
Support recruitment, onboarding, retention, and workforce planning activities across the region
Collaborate with Learning & Development Business Partners to support colleague development and career growth
Produce and analyse HR metrics and reports to support data-driven decision-making
Ensure compliance with employment legislation, company policies, and HR best practice through audits and effective record keeping

What we offer

Opportunity to make a real impact across multiple sites and teams
Work closely with senior operational leaders and influence people strategy
Supportive and collaborative People team
Ongoing professional development opportunities
Competitive salary and benefits package

Fulltime

New

Client Relationship Manager - Wealth Management

We are looking for a licensed Client Relationship Manager to support educators a...

Location

United States , Rye

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in finance, business, economics, or a related discipline, or comparable relevant experience
Active financial services licenses such as Series 6 or 7, Series 63 or 66, and/or Life and Health Insurance licensure
At least 4 years of experience in financial services, banking, wealth management, or a closely related field
Demonstrated success managing and expanding client relationships through consultative service and trusted guidance
Hands-on experience with account opening, client onboarding, documentation handling, and service request processing
Strong understanding of retirement products, financial planning fundamentals, investment concepts, and industry regulations

Job Responsibility

Oversee an assigned group of clients, holding regular conversations about retirement objectives, contribution strategies, and changing financial priorities
Respond to service requests with accuracy and urgency, ensuring account-related needs are completed and tracked through resolution
Maintain ongoing outreach to clients regarding plan changes, contribution opportunities, and major life events that may affect financial planning decisions
Meet with prospective clients to assess retirement planning goals, explain available services, and build confidence in the advisory relationship
Lead new client setup by coordinating forms, account establishment, and required documentation for 403(b) participation
Partner with internal colleagues, advisors, and plan administrators to create a seamless experience from initial engagement through active account management
Evaluate client circumstances and present appropriate retirement and insurance-related solutions that align with individual goals and risk considerations
Educate clients on 403(b) plan provisions, contribution limits, employer-sponsored benefits, and other relevant planning concepts
Support retention and organic business growth by identifying additional services that match evolving client needs while maintaining a high standard of compliance
Keep licenses current and maintain precise records of account activity, transactions, and client communications in approved systems while adhering to applicable regulations

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

New

Director Supply Chain Planning Transformation

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organ...

Location

United States , Redmond

Salary:

130900.00 - 277200.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 6+ years experience in project management, operations, or engineering
OR Bachelor's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 8+ years experience in project management, operations, or engineering
OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Partnership and Collaboration Builds cross-team coordination and a business-engineering community to solve complex process and technology challenges, deliver solutions, and align key stakeholders
Coaches the team to influence stakeholders and secure support for the solution vision, strategy, and roadmap
Oversees engagement to define requirements, align priorities, resources, dependencies, and decisions, track business value and ROI, and prioritize complex projects against strategic and practical constraints
People Management Delivers results through empowerment and accountability by modeling culture and values, coaching toward clear objectives and cross-boundary success, and supporting talent growth, retention, and development
Portfolio/Project Management Mentors the team to manage end-to-end schedules, enforce accountability, and align work, dependencies, and resources across projects
Oversees risk mitigation, resource allocation, progress reporting, and communications for large-scale initiatives
Solution Definition and Design Ensures the team understands and prioritizes complex problems and solution areas
Directs identification of opportunities and privacy, compliance, and employee experience needs that support business goals, and oversees stakeholder alignment to validate priorities and accelerate delivery
Sets direction for translating complex opportunities into business requirements and ensuring they are clearly translated for engineering teams
Defines success criteria and metrics for high-impact solutions, including KPIs, OKRs, and adoption, engagement, and latency measures

Fulltime

New

Advisor, Professional Academic

Advises assigned students for the purpose of assisting them in establishing plan...

Location

United States , Richmond

Salary:

Not provided

Eastern Kentucky University

Expiration Date

Until further notice

Requirements

Bachelor required
Master's preferred
One or more years of experience working with students in an advisory capacity

Job Responsibility

Serve as Primary Academic Advisor for Assigned freshmen and sophomore students for the purpose of assisting them in establishing an academic plan and positive and effective strategies that will enable student retention and success
Review degree audits of students who have applied for graduation (Fall, Winter, Spring, Summer) to ensure they are on track and to resolve any issues that would prevent their timely completion of their degree program
Collaborate with other professional advisors and Associate Dean to learn curriculum of relevant departments and assist and track curricular processes and changes
Collaborate with CJSMS advisors to support advising efforts for in-person and online programs operating within the college
Other duties as assigned

Fulltime

New

HR Advisor - Care Services

As an HR Advisor, you'll be the first point of contact for operational HR suppor...

Location

United Kingdom

Salary:

30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in an HR Advisor role within a fast-paced environment
Strong knowledge of employment law and HR best practice
Excellent communication and influencing skills with the ability to build relationships at all levels
Experience working in a regulated environment (social care experience desirable)
Ability to analyse data, identify trends, and provide meaningful insights
CIPD Level 5 (or working towards) is desirable
Flexibility to travel within the UK when required

Job Responsibility

Provide day-to-day HR advice, coaching and support to managers
Advise on all areas of the employee lifecycle, including contracts, capability, absence, employee relations, retention, redeployment, and redundancy
Escalate complex or high-risk cases where appropriate
Support leaders to anticipate and plan for workforce needs
Keep up to date with employment law and HR best practice, recommending improvements where needed
Contribute to the delivery of projects within the People Services Delivery Plan
Deputise for colleagues or the Group HR Manager when required

Fulltime

New

Sales Development Manager

Lead, manage, and develop the sales team within a high-volume inbound sales envi...

Location

United Kingdom , Poole

Salary:

40000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience leading and managing a sales team in a high-volume, performance-driven environment
Strong commercial sales background, with a deep understanding of conversion, AOV, margin, and sales behaviours
Demonstrable experience coaching and developing individuals to improve performance and consistency
Highly data-driven, comfortable using performance metrics to identify issues and drive action
Strong leadership presence, able to set standards, hold accountability, and motivate teams
Experience managing performance through KPIs, structured coaching, and clear development plans
Strong organisational and prioritisation skills, with the ability to manage competing commercial demands
Confident using CRM systems and sales reporting tools to drive decision-making and accountability
Ability to lead by example and positively influence team culture and behaviours
Commercially astute with a strong understanding of balancing revenue growth and margin protection

Job Responsibility

Own daily sales performance across phone, email, and marketplace channels, ensuring targets are met and exceeded
Manage, coach, and develop Sales Advisors to improve conversion, average order value, and warranty attachment
Set clear expectations on sales behaviours, call quality, and commercial discipline, reinforcing standards consistently
Monitor and act on individual and team performance metrics including revenue, conversion, discounting, brokering, and warranties
Drive consistency in sales approach, scripting, and customer handling standards across the team
Work closely with Sales Operations to ensure processes, tools, and workflows support revenue generation
Identify performance gaps and implement targeted coaching, training, or corrective action to improve outcomes
Conduct regular 1:1s, coaching sessions, and performance reviews to support development and accountability
Produce accurate sales forecasting and pipeline reporting, highlighting risks and opportunities proactively
Recognise and reward high performance, helping to build an engaged and motivated sales culture

What we offer

Staff discounts on vehicle parts and discounted fuel
Health Cash Plan after probation
Critical Illness Cover and Death in Service
Family Day & Community Volunteer Day
Extra holiday after 3 years’ service
Increased pension contributions after 5 years

Fulltime

New

Senior Student Success Manager

The Senior Student Success Manager is responsible for managing high-value studen...

Location

United Kingdom , London

Salary:

42000.00 - 48000.00 GBP / Year

Blue Education

Expiration Date

Until further notice

Requirements

Bachelor's degree or above
Excellent written and spoken English
3–6+ years of relevant experience in education services, student support, client success, account management, admissions consulting, tutoring operations, premium hospitality, private client services or a similar high-touch client-facing role
Proven ability to manage demanding clients, parents or stakeholders with calmness, clarity and professionalism
Strong written communication skills, with the ability to produce clear, polished and sensitive client updates
Excellent organisation, attention to detail and follow-through
Ability to manage multiple students, families and internal stakeholders at the same time
Strong problem-solving skills and good judgement when handling sensitive or high-pressure situations
Commercial awareness around client satisfaction, retention, renewals and long-term relationship building
Genuine passion for education, student development and high-quality service

Job Responsibility

Own and manage a portfolio of student and family relationships, ensuring a consistently high-quality experience
Oversee student progress, tutoring schedules, learning plans, academic outcomes and parent communication
Support high-quality service delivery during weekends where required
Lead regular progress reviews with students, parents, tutors and internal consultants
Identify student risks early, including low engagement, academic underperformance, tutor mismatch, missed work, parent dissatisfaction or unclear goals
Create and communicate clear action plans to improve student progress and client satisfaction
Handle complex parent concerns, complaints and service recovery conversations with professionalism
Support retention, renewals and long-term client relationships through excellent service delivery
Work with consultants and tutors to refine student learning plans based on feedback, performance and family expectations
Ensure student records, communication logs, action trackers and service notes are accurate and up to date

Fulltime

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Retentions Advisor

Job Description

Job Responsibility

Requirements

What we offer

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