Retention Bid Manager

• Supporting the management and delivery of retention bids, proposals, and presentations
• Writing clear, engaging, and client-focused content that demonstrates performance and added value
• Managing a sales process tracker so you / we are 'on top' of the work stream, which will in turn help direct and plan resource
• Managing timelines and ensuring all deadlines are met across multiple projects
• Coordinating with internal teams (Operations, Finance, Food Development, Marketing) to gather information and build responses
• Assisting in the creation of presentations, case studies, and supporting materials
• Maintaining and updating the bid content library, ensuring materials are accurate and relevant
• Supporting post-submission reviews and incorporating feedback into future bids
• Maintaining accurate records of all retention opportunities within the CRM system
• Tracking contract renewal dates, key milestones, and client activity
• Supporting reporting on retention pipeline status and performance
• Ensuring data is up to date and accessible for the wider team
• Contributing to improving CRM processes and consistency of use

• Experience working with tenders and business proposals (preferably within the catering industry)
• Strong written skills with the ability to produce clear and engaging content
• Highly organised with good time management and attention to detail
• Comfortable working across multiple projects in a fast-paced environment
• Strong communication skills and ability to collaborate with different teams
• Experience using CRM systems (or willingness to learn quickly)
• Good Microsoft Office skills (Word, PowerPoint, Excel)
• A proactive and positive attitude with a willingness to learn and develop
• Previous experience supporting or mentoring team members (formal management experience beneficial but not essential)

Previous experience supporting or mentoring team members (formal management experience beneficial but not essential)

• Excellent Benefits & 10% Bonus ( Discretionary )
• The opportunity to build a career you can be proud of in a growing business
• Access to a wide range of free training, qualifications, and development opportunities
• 25 days annual leave plus bank holidays
• Staff discount scheme across 850+ retailers
• Pension scheme and other great company benefits
• Monthly incentives and recognition for top performers