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Retailer Support and Claims Intern

Canada, Richmond Hill 47000.00 - 49000.00 CAD / Year · Job Posted June 03, 2026
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Job Description

We believe in creating an environment where our interns really can learn by doing and where they are given their own areas of responsibility right from the start of their time with us. That’s why our experts will treat you as part of the team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what you can do.

Job Responsibility

  • Support Retailer network on warranty pertaining to all policies, goodwill, warranty systems, consumer application, & update of local database AS400
  • Responsible for identifying & updating all Retailer facing warranty information
  • Provide Retailer & customer support for service relevant topics
  • Responsible for warranty support systems
  • Cross functional support for appeals
  • Process claims BSI and Technical Campaigns
  • Provide guidance to Retailer network on warranty policies, systems, application errors, foreign country service/ repair reconciliation
  • Responsible for vehicle status updates (Written off, imported, and vehicle manipulations)

Requirements

  • College or University diploma/degree
  • Strong Current Automotive background
  • Previous warranty experience
  • Excellent communication and interpersonal skills
  • Proven customer service and problem-solving skills
  • Strong computer skills including Word, Excel, Access, PowerPoint
  • Knowledge of Reynolds & Reynolds operating system
  • Strong reporting and data collection skills
  • Bilingual English/French would be an asset

Nice to have

Bilingual English/French

What we offer

  • An award-winning culture
  • Cutting edge innovation and creativity
  • Flexible working models
  • World-class office space
  • Fresh & nutritious meals in our amazing fully staffed, and subsidized, onsite cafeteria
  • Fully stocked coffee/tea bar

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