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We believe in creating an environment where our interns really can learn by doing and where they are given their own areas of responsibility right from the start of their time with us. That’s why our experts will treat you as part of the team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what you can do.
Job Responsibility
Support Retailer network on warranty pertaining to all policies, goodwill, warranty systems, consumer application, & update of local database AS400
Responsible for identifying & updating all Retailer facing warranty information
Provide Retailer & customer support for service relevant topics
Responsible for warranty support systems
Cross functional support for appeals
Process claims BSI and Technical Campaigns
Provide guidance to Retailer network on warranty policies, systems, application errors, foreign country service/ repair reconciliation
Responsible for vehicle status updates (Written off, imported, and vehicle manipulations)
Requirements
College or University diploma/degree
Strong Current Automotive background
Previous warranty experience
Excellent communication and interpersonal skills
Proven customer service and problem-solving skills
Strong computer skills including Word, Excel, Access, PowerPoint
Knowledge of Reynolds & Reynolds operating system
Strong reporting and data collection skills
Bilingual English/French would be an asset
Nice to have
Bilingual English/French
What we offer
An award-winning culture
Cutting edge innovation and creativity
Flexible working models
World-class office space
Fresh & nutritious meals in our amazing fully staffed, and subsidized, onsite cafeteria