Retail Wireless Consultant

• Serving and selling to our customers, while providing a best in class customer experience and building loyalty
• Consistently leverages digital tools in interactions and onboarding
• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
• Partners with T-Mobile employees across channels, including business and customer service

• High School Diploma/GED
• 6 months of customer service and/or sales experience, Retail environment preferred
• Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers
• Team Building Desire to be a part of the game-changing T-Mobile store team
• Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment
• At least 18 years of age
• Legally authorized to work in the United States

Retail environment preferred

• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Access to free, year-round money coaches
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off
• Up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs