Retail Travel Advisor, TUI

Retail Travel Advisor

TUI

Location:
United Kingdom, Horsham

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

12.58 GBP / Hour

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Job Description:

Join TUI as a Retail Travel Advisor in our Horsham store, helping customers create unforgettable holiday experiences. You'll sell holidays, cruises, UK breaks, and additional products while enjoying a varied shift pattern. TUI offers competitive compensation starting at £12.58 per hour, commission opportunities, and extensive benefits.

Job Responsibility:

Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
Achieve and exceed sales objectives, referred to as ‘Smashing your Targets’
Embrace change and address the challenges of a customer engaged role both face to face and virtually
Investigate and resolve customer questions or complaints when needed
Receive training on a variety of systems to enhance knowledge and provide memorable holidays for customers.

Requirements:

Excellent customer service skills with a genuine passion to go above and beyond
A strong dedication to achieve goals and sales targets
Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
Ability to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organised individual who takes pride in their work and communicates effectively
Able to work a varied shift pattern each week in-line with shop opening and closing times.

What we offer:

Be rewarded for exceeding your targets with our commission scheme
Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
Benefit from our Health and Wellbeing initiatives across key areas – Financial, Health, Social, Community and Career
Investment in your development and career progression
Pension scheme
Life assurance.

Additional Information:

Job Posted:
June 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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