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Retail Travel Advisor

https://www.tui.com Logo

TUI

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Location:
United Kingdom , Birmingham

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Contract Type:
Not provided

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Salary:

13.09 GBP / Hour

Job Description:

Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Birmingham Superstore, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores.

Job Responsibility:

  • Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
  • Exceed your sales objectives
  • Embrace change and rise to the challenges of a customer engaged role both face to face and virtually
  • Actively investigate and resolve any question or complaint
  • Receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers

Requirements:

  • Excellent customer service skills with a genuine passion to go above and beyond
  • A strong dedication to achieve goals and sales targets
  • Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
  • Ability to embrace change and adapt to new ways of working
  • A team player who engages and collaborates with our customers and colleagues
  • An organised individual who takes pride in their work and communicates effectively
  • Able to work a varied shift pattern each week in-line with shop opening and closing times
What we offer:
  • Be rewarded for exceeding your targets with our commission scheme
  • Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
  • Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
  • Investment in your development and career progression
  • Pension scheme and life assurance

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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