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Retail Travel Advisor

United Kingdom, Guildford 12.58 GBP / Hour · Job Posted November 22, 2025
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Job Description

Join the Retail Team as a Travel Advisor in Guildford Inside Next store, supporting customers to become destination experts and creating unforgettable holiday experiences. Work varied shift patterns including weekends, bank holidays, and evenings.

Job Responsibility

  • Recommend and sell holidays, Cruise, UK Breaks and additional products
  • Create unforgettable holiday experiences
  • Exceed sales objectives
  • Actively investigate and resolve any question or complaint
  • Receive training on various systems to enhance knowledge

Requirements

  • Excellent customer service skills with a genuine passion to go above and beyond
  • A strong dedication to achieve goals and sales targets
  • Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
  • Ability to embrace change and adapt to new ways of working
  • A team player who engages and collaborates with our customers and colleagues
  • An organised individual who takes pride in their work and communicates effectively
  • Able to work a varied shift pattern each week in-line with shop opening and closing times

What we offer

  • Commission scheme for exceeding targets
  • Fantastic holiday benefits, discounts, special offers
  • Ability to purchase additional TUI time off
  • Health and Wellbeing support across Financial, Health, Social, Community and Career areas
  • Investment in development and career progression
  • Pension scheme and life assurance

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  • A team player who engages and collaborates with our customers and colleagues
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  • Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets'
  • You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
  • If things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaint
  • As technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
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  • Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
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  • A strong dedication to achieve goals and sales targets
  • Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges
  • Ability to embrace change and adapt to new ways of working
  • A team player who engages and collaborates with our customers and colleagues
  • An organised individual who takes pride in their work and communicates effectively
  • Able to work a varied shift pattern each week in-line with shop opening and closing times
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  • Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
  • Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets'
  • You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
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  • Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
  • Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets'
  • You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtually
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  • As technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.
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