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A Retail Training Specialist is responsible for delivering training programs to field merchandisers to ensure consistent implementation of merchandising standards, product knowledge, and brand representation across designated territories. This role involves conducting hands-on training and providing ongoing support to enhance the performance and productivity of field managers.
Job Responsibility:
Deliver comprehensive training programs and materials for field merchandisers, including manuals, presentations, and visual aids
Travel up to 75 miles within assigned territory
Conduct on-site and virtual training sessions to educate field merchandisers on standards, product features, and promotional campaigns
Train field merchandisers on product placement, signage, and display techniques to maximize visual impact and sales
Provide hands-on coaching and feedback during store visits to reinforce training concepts and address performance gaps
Collaborate with field managers to identify training needs and prioritize skill development areas
Monitor and evaluate training effectiveness through metrics, observations, and feedback
Update training materials based on product changes, guidelines, and industry trends
Support new product launches and store resets with timely training sessions and resources
Serve as a subject matter expert on merchandising best practices, trends, and competitor activities
Foster a positive learning environment and culture of continuous improvement among field merchandisers
Cover open territories executing client-specific work
Requirements:
High school diploma/GED required
Prior retail experience and/or retail training experience is preferred
Proficient operating a smartphone and apps, sending/receiving emails, sending/receiving text messages
E-learning platforms
Must have a valid driver's license, reliable transportation, and be available for occasional weekend work
Have good vision and the ability to stand, walk, sit, stoop, kneel
Willing and able to work in cold environments conditions
Demonstrate strong interpersonal and organizational skills
Be a self-starter, quick learner, detail-oriented, flexible, and agile in adapting to various tasks and situations
Able to effectively communicate with others
What we offer:
A competitive salary with benefits package
Be a part of a collaborative and culture-oriented team