Retail Training Manager Job at Audemars Piguet (Hong Kong)

Retail Training Manager

Retail Training Manager is responsible for enhancing frontline performance, deli...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Audemars Piguet

Expiration Date

Until further notice

Requirements

At least 5 years of experience in luxury retail, with a strong background in sales, training, or coaching
Proven ability to deliver impactful training and coaching in a luxury environment
Strong understanding of boutique operations and client experience standards
Excellent communication, interpersonal, and coaching skills
Proficiency in LMS platforms and Microsoft Office Suite
Fluent in Cantonese, English and Mandarin

Job Responsibility

Implement our global retail education strategy aligned with brand vision and retail excellence objectives
Implement learning programs (in-person, digital, and blended) focused on client experience, product, storytelling, and service excellence
Collaborate with Retail, Brand, Product, and HR teams to ensure alignment with business priorities and market needs
Deliver training programs aligned with global and regional Retail Excellence guidelines
Manage the local execution of the Learning Management System (LMS), ensuring operational database accuracy and platform maintenance
Collaborate with local and regional Retail Excellence teams to define and deploy training plans and onboarding sessions
Conduct individual and collective coaching sessions to support boutique teams in achieving performance goals
Partner with Store Managers to co-define SMART goals and monitor progress
Provide on-the-floor coaching to elevate client experience, sales techniques, and operational standards
Identify development needs and propose tailored coaching interventions

What we offer

A competitive and comprehensive compensation and benefits package

Fulltime

Store Manager-in-Training and Front-End Manager-in-Training

Join Us in Rural Alaska – A Unique Opportunity for Two! The Alaska Commercial Co...

Location

United States , King Salmon

Salary:

67500.00 USD / Year

Alaska Commercial Company

Expiration Date

Until further notice

Requirements

A minimum of two years of experience in a high-volume grocery/retail environment
Exceptional analytical, problem-solving, and decision-making skills with high attention to detail
Proven organizational, planning, and prioritizing skills
Excellent written and verbal communication, interpersonal skills, and superior customer service skills
Must have the ability and desire to develop an in-depth understanding of ACC's customers
Demonstrates a personal and enthusiastic commitment to ACC's vision, mission, values, and strategies
Highly motivated and adventurous with an appreciation for small-town life in a culturally diverse setting, considered an asset

Job Responsibility

Share your knowledge, experience, and best practices
Create team spirit across departments
Achieve sales goals by planning, adapting, and reacting to changes in the community
Ordering of various retail products as needed
Operating cash lanes
Organizing and creating eye-catching displays
Executing planograms
Serving customers and community residents

What we offer

Competitive salaries
Comprehensive benefits package
Taxable housing
Relocation package
Paid training

Fulltime

Global Retail Training Manager Content Creator

A 6-month role responsible for leading the creation and execution of premium, on...

Location

United Kingdom , London

Salary:

Not provided

Monica Vinader

Expiration Date

Until further notice

Requirements

Communicates effectively both verbally and in writing
Collaborates and builds consensus
Strong workflow management and prioritization
Dives deep into data and facts
Focuses on delivering the best business outcome
Delivers results with high standards
Embraces change and manages ambiguity
Applies knowledge with commercial impact
Articulate in approach
Strong attention to detail

Job Responsibility

Design and develop high-quality digital training content for new product launches
Produce digital content for operational processes
Design and develop new training modules for customer service and customer engagement
Maintain and update training content across digital platforms
Collaborate with Retail Excellence Consultant and stakeholders
Spend time in stores to understand learner's journey and support training
Use engagement data and feedback to improve content
Lead coordination and execution of annual global training summit

Retail Manager in Training

An exciting opportunity has arisen to become a Manager in Training for our Bango...

Location

United Kingdom , Bangor

Salary:

Not provided

Majestic Wine Warehouses Ltd.

Expiration Date

Until further notice

Requirements

Experience of managing a team in a fast-paced, target-driven retail or hospitality environment
Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer
You can prioritise and strategically problem solve in high pressure environments
Self-motivated, able to thrive when working alone and as part of a team
A can-do attitude with a passion for seeing problems through to solutions
Adaptable and resilient to meet the ever-changing demands of our business
Excellent communication and time management skills
Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications
Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points

Job Responsibility

Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets
Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases
Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings
Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter
Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling
Take accountability and pride for the physical appearance and maintenance of your store both internally & externally
Involvement in all operational tasks to establish a thorough understanding of the day-day operations of running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities
Continuously identify opportunities to make improvements which will optimise the operational running of the store
Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training
Take ownership of your own development, utilising the support and resources available

What we offer

Competitive Salary & Performance Bonus
Up to 20% staff discount
Career development opportunities
Fantastic incentives that take you around the world to explore our different vineyards
A contributory Company Pension Plan
Life Assurance (Worth 2 times your annual salary)
Uniform provided
29 days holiday, including public and bank holidays
PLUS invites to wine tasting events
Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line

Fulltime

Manager In Training / Shift Manager

As a Shift Manager, you’ll take charge of store operations during your shift, en...

Location

United Kingdom , Corby

Salary:

10.85 - 12.92 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a busy, fast-paced setting
Supervisory experience in a food or retail environment is preferred
Knowledge of food safety practices
Strong leadership and communication skills
Able to work evenings and weekends
Right to work relevant to store location
This role involves periods of standing, lifting, carrying, and reaching. You may also work in hot environments (near ovens) and cold environments (walk-in fridges) and occasionally outdoors (e.g. refuse disposal, deliveries)

Job Responsibility

Lead and supervise team members during designated shifts
Open and close the store, manage shift changes, and complete shift reports
Ensure all food preparation is completed to company standards
Deliver fast, accurate, and outstanding service to customers
Maintain product control and ensure correct volumes are prepared
Ensure the store cleaning standards are maintained
Complete statutory paperwork in line with Food Hygiene Regulations and company Health & Safety standards
Organising the team
Coaching and developing team members to help them reach their full potential

What we offer

Competitive hourly pay (with opportunities for progression)
28 days paid holiday per year (includes BH, pro rata for part time)
Flexible working hours to suit your lifestyle
Staff discount on our delicious food
Staff meals (conditions apply)
Company pension scheme (where eligible)
Family Leave policies in place
Paid training and clear career progression pathway with linked pay increases
Supportive, inclusive, and fun team environment
Employee recognition opportunities

Manager in Training / Shift Manager

As a Manager in Training, you’ll be preparing to take on a leadership role withi...

Location

United Kingdom , Abbots Langley

Salary:

12.21 - 12.65 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong organisational and prioritisation skills
Excellent customer service and communication abilities
Experience in leading or managing people
Motivational and confident in coaching others
Able to work at pace and adapt to changing demands
Flexible availability, including evenings and weekends
Right to work in the relevant location

Job Responsibility

Lead and organise the team to deliver excellent service and operational standards
Motivate your team to delight customers with quality, speed and friendliness
Support team members through coaching and training to meet the highest standards
Deliver 5-star operational excellence across all areas of the store
Monitor and drive performance against key targets
Provide outstanding customer service and resolve issues confidently
Prioritise tasks and manage time effectively in a fast-paced environment
Maintain a clean, safe and welcoming store environment

What we offer

Competitive hourly pay (with opportunities for progression)
28 days paid holiday per year (includes BH, pro rata for part time)
Flexible working hours to suit your lifestyle
Staff discount on our delicious food
Staff meals (conditions apply)
Company pension scheme (where eligible)
Family Leave policies in place
Paid training and clear career progression pathway with linked pay increases
Supportive, inclusive, and fun team environment
Employee recognition opportunities

Store Manager - Manager in Training

Location

United States of America , Port Saint Lucie

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

High School diploma or GED preferred
Experience in retail sales preferred
Experience to perform the essential duties, responsibilities and working in the conditions described below
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description
Ability to supervise and manage the functions listed in the CSR and ASM job description
Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc
A valid driver’s license and adequate transportation to/from bank and corporate management meetings
Ability to communicate (orally and in writing) in English
Perform other duties as assigned or delegated by his/her supervisor

Job Responsibility

Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service
Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards
Maintain a professional and supportive image among subordinates and supervisor
Schedule employees within Company guidelines to maximize customer service and maintain site image
Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees
Develop positive and professional relationships with all suppliers
Promote excellent service and resolve customer complaints in a timely, professional manner
Promote and ensure a safe, positive public image within the neighboring community
Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback
Train all employees ensuring that customer service, site image and marketing execution meet Company standards

Store Manager-Retail Jewelry

Store Managers at Helzberg Diamonds manage daily operations to achieve sales goa...

Location

United States , Boise

Salary:

Not provided

Helzberg Diamonds

Expiration Date

Until further notice

Requirements

Proven history of achieving sales goals in retail jewelry environment
Strong direct recruiting skills
Ability to supervise others to achieve results
Superior communication and interpersonal skills
Flexibility to manage a variety of personalities
Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
Ability to relocate is a plus
Must be able to work a flexible schedule including evenings, weekends, and holidays

Job Responsibility

Achieve store sales goals by demonstrating strong personal selling skills and transferring those skills to sales associates
Ensure all associates are knowledgeable of company policies and are proficient in solving customer service issues quickly
Consistently recruit, interview and hire top talent
Provide ongoing training to sales team
Facilitate regular one-on-one coaching discussions to provide continual feedback to improve performance
Create and implement strategies to achieve sales and profit objectives
Maintain a professional work environment and addressing associate relations issues appropriately

Fulltime

Select Country

Retail Training Manager

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Retail Training Manager

Retail Training Manager

Store Manager-in-Training and Front-End Manager-in-Training

Global Retail Training Manager Content Creator

Retail Manager in Training

Manager In Training / Shift Manager

Manager in Training / Shift Manager

Store Manager - Manager in Training

Store Manager-Retail Jewelry

Our AI answers in your language