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As a Retail Trainer at Jumbotail you will- Visit the stores on a regular basis to design relevant, effective and targeted training programs for employees. Prepare weekly, monthly, quarterly & annual training calendar to include scheduled training activities. Conduct surveys with managers and employees at all levels to identify and assess training and development needs. Supervise and monitor progress made via training programs and ensuring employees receive complete feedback. Manage the new hire training and development program and share progress through questionnaires and individual feedback. Devise strategies and create programs to enhance employees performance and maintain a database of all training materials. Act as a liaison between operations, tech, and engineering to share user feedback for product development. Prepare new launch and refresher training for the different teams and groups. Help and assist the retail team to foster the development and growth of Jumbotail employees. Be responsible for managing the learning and development so that new and existing retail associates, specialists, and managers. Identify potential ambassadors/trainers and groom them to take various retail process training.
Job Responsibility:
Visit the stores on a regular basis to design relevant, effective and targeted training programs for employees
Prepare weekly, monthly, quarterly & annual training calendar to include scheduled training activities
Conduct surveys with managers and employees at all levels to identify and assess training and development needs
Supervise and monitor progress made via training programs and ensuring employees receive complete feedback
Manage the new hire training and development program and share progress through questionnaires and individual feedback
Devise strategies and create programs to enhance employees performance and maintain a database of all training materials
Act as a liaison between operations, tech, and engineering to share user feedback for product development
Prepare new launch and refresher training for the different teams and groups
Help and assist the retail team to foster the development and growth of Jumbotail employees
Be responsible for managing the learning and development so that new and existing retail associates, specialists, and managers
Identify potential ambassadors/trainers and groom them to take various retail process training
Requirements:
Graduate / Post Graduate degree in any discipline
2+ years previous experience as a trainer, corporate training specialist, or related positions
Effective organizational skills, team management skills & interpersonal skills
Communication skills in Hindi/Telugu, English and Kannada is a must
Strong analytical skills with ability to identify systems strengths and weaknesses
Proficiency in Microsoft Office Suite (Word, PowerPoint, and Excel), and instructional software
Ability to communicate correctly and clearly with all customers base
Good listening ability to understand issues very clearly and provide resolution
Experience with technologies and best practices for instructional manuals and teaching platforms
Good interpersonal skills and communication with all levels of management
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