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Responsible for the sale of integrated communication structure to small-to-medium business customer. Develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy and keeps with Comcast's touchstones.
Job Responsibility:
Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services
Promotes the sale of bundled products to ensure the optimal solution for the customer
Sells with goals of exceeding departmental, financial and unit targets
Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships
Focuses on goal achievement and is results driven
Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations
Retains customer base by delivering on the Comcast Credo
Ensures a superior customer experience
Maintains and builds customer relationships to drive customer retention
works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow up skills
Prepares sales and activity reports as required
Participates in out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary