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Retail Therapist

United Kingdom, Edinburgh · Job Posted June 04, 2026
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Job Description

As a Retail Therapist at ELEMIS, you'll deliver exceptional treatment experiences while driving retail performance through expert consultation, product knowledge, and meaningful client connections. Blending hands-on expertise with advanced skincare technology, you'll create personalised, results-driven experiences that build long-term loyalty.

Job Responsibility

  • Deliver exceptional client journeys
  • Drive sales through expertise and connection
  • Use advanced consultation and technology
  • Champion product knowledge and brand standards
  • Create a premium in-store experience
  • Operate with excellence and sustainability in mind

Requirements

  • Qualified in Beauty Therapy (Level 2 or equivalent preferred)
  • Experienced in luxury retail, spa, or treatment environments
  • Confident in consultative selling and building personalised recommendations
  • Proven ability to build a loyal client base and drive repeat business
  • A strong communicator with a natural talent for building genuine relationships
  • Comfortable using (or excited to learn) skincare technology
  • Results-driven, with pride in achieving targets and contributing to team success
  • A positive, inclusive team player who values diversity and collaboration

What we offer

  • Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products
  • Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
  • 27 days holiday per year and your birthday off
  • Company Pension Scheme
  • Employee Assistance Programme for all Associates and their families
  • Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
  • The opportunity to work with a globally recognised luxury skincare brand
  • Comprehensive training in advanced treatments, skincare technology, and product expertise
  • A supportive and inclusive team environment where you can thrive
  • Ongoing development opportunities to grow your career
  • The chance to build your own loyal client portfolio and personal success

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