Retail Technology Support Advisor Job at Metcash (Crestmead)

Customer Service Advisor

Join us at Barclays as a Customer Service Advisor and help make a real differenc...

Location

United Kingdom , Brighton

Salary:

26500.00 GBP / Year

Barclays

Expiration Date

Until further notice

Requirements

Background in customer service, retail, hospitality, or any other role where you've supported customers
Passion for helping people
Empathy and dedication
Ability to provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Ability to collaborate across multiple digital channels
Ability to enhance the bank's digital capabilities when current technology is identified as not yet ready to support
Ability to provide exceptional customer service
Ability to support collaboration of internal stakeholders including sales, operational, and risk management teams
Ability to support teams within the business operations function as needed, including risk management, compliance and collections
Ability to comply with all regulatory requirements and internal policies related to customer care

Job Responsibility

Provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Collaborate across multiple digital channels to personalise each interaction with a customer
Enhance the bank's digital capabilities when current technology is identified as not yet ready to support
Provide exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time
Support teams within the business operations function as needed, including risk management, compliance and collections
Comply with all regulatory requirements and internal policies related to customer care
Meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard
Likely to have responsibility for specific processes within a team

What we offer

Pension plan
Private medical insurance
Life insurance
Income protection
Full training
Support of collaborative team
Opportunities to thrive
Modern workspaces
Collaborative areas
State-of-the-art meeting rooms

Fulltime

Showroom Advisor

We believe anyone can improve their home to make life better. Every day, we give...

Location

United Kingdom , Coventry

Salary:

13.71 GBP / Hour

B&Q

Expiration Date

Until further notice

Requirements

Great at using technology
Brilliant communication and relationship building skills
Work closely with colleagues & installers
Motivated by targets
Confident in converting designs into sales
Work well as part of a team
Good problem-solver
Keen eye for design
Flexible enough to work on a rota that includes weekends, evenings, and bank holidays

Job Responsibility

Ask questions and explore possibilities to recommend the right finance, products, and installation options
Use software to produce inspirational designs that will bring customer projects to life
Coordinate multiple projects & supporting customers virtually and face to face
Take customers on a journey from inspirational ideas through to delivery

What we offer

20% discount on purchases at B&Q after 3 months
Share schemes
Life assurance
Employee assistance programme
Pension
6.6 weeks' leave
Flexible working
Shopping discounts
Gym discounts
Eye care

Customer Service Advisor

Join us at Barclays as a Customer Service Advisor and help make a real differenc...

Location

United Kingdom , Cramlington

Salary:

26500.00 GBP / Year

Barclays

Expiration Date

Until further notice

Requirements

Background in customer service, retail, hospitality, or any other role where you've supported customers
Passion for helping people
Empathy and dedication
Ability to provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Ability to collaborate across multiple digital channels
Ability to enhance the bank's digital capabilities when current technology is identified as not yet ready to support
Ability to provide exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
Ability to support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations
Ability to support teams within the business operations function as needed, including risk management, compliance and collections
Comply with all regulatory requirements and internal policies related to customer care

Job Responsibility

Provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Collaboration across multiple digital channels to personalise each interaction with a customer
Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support
Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time
Support teams within the business operations function as needed, including risk management, compliance and collections
Comply with all regulatory requirements and internal policies related to customer care
Be the friendly face and first point of contact for our Retail Banking customers in branch or at one of our local hubs, offering face to face guidance and support with every interaction

What we offer

Pension plan
Private medical insurance
Life insurance
Income protection
Full training
Support of our collaborative team
Modern workspaces, collaborative areas, and state-of-the-art meeting rooms
Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations
Hybrid working
Structured approach to hybrid working with fixed, ‘anchor’, onsite days

Fulltime

Senior Sales Advisor

The Senior Sales Advisor (FT) acts as the Company’s representative to customers,...

Location

United States , New York

Salary:

25.00 - 27.00 USD / Hour

Boggi Milano

Expiration Date

Until further notice

Requirements

2+ years’ working in menswear and proven prior experience in fashion or luxury retail, especially with premium or high-end brands
Fluent in English (speaking and writing)
Demonstrated ability to meet or exceed sales targets, working with KPI's in a retail or fashion environment
Skilled at delivering high-quality, personalized service to ensure customer satisfaction and build loyalty
Strong understanding of menswear including current trends, seasonal styles, and popular brands
Clear, professional, and friendly communication skills for engaging with a diverse customer base
Proﬁciency in using POS software for transactions, returns, and gift card processing
Knowledge of digital tools used in omnichannel retail (e.g., tablets for sales assistance, click-and-collect, online order support) to ensure a seamless customer experience
High standards of professionalism in dress code, punctuality, and work ethic
Flexible to work peak seasons, holidays, and weekends

Job Responsibility

Provide an exceptional high-level service to all customers, online and ofﬂine, maximizing all contact opportunities with customers and promoting the Brand and the Product
Be proactive and inform all customers about the beneﬁts of loyalty programs, to ensure the enrichment and maximization of the customer database
Be a Brand Ambassador of the brand, ensuring an image and style in line with the Brand's standards
Develop and maintain long-term relationships with customers with the aim of strengthening the image and prestige of the brand
Contributes to the development of sales strategies and assists in achieving team targets
Manage sales by optimizing each phase of the commercial relationship
Build and sustain long-term customer relationships to strengthen the brand's image and prestige
Providing advanced product insights
Optimize each phase of the customer interaction process
Greet and recognize regular customers

What we offer

Dental, Health, Vision, 401(K)
PTO and Sick Time, Employee Discounts
Professional and Career Development

Fulltime

Healthcare Advisor

Healthcare at Boots is changing! We are re-imagining the healthcare to make it m...

Location

Ireland , Offaly, Church Street

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

Energy and passion for finding the best solutions for your customers
Curious about patients, customers and their holistic health and wellbeing
Empathetic and able to interact sensitively
A team player that loves to contribute to the team and store’s success
Digitally savvy and comfortable embracing technology and the omnichannel offering
Sales-driven and focused on delivering a great customer experience
Be an ambassador for the Boots brand, with desiring to learn about everything health

Job Responsibility

Provide outstanding customer care and advice within your store
Keep up-to-date with all the various new lines and promotions within store, so that you can always provide customers with the most up-to-date information
Take every opportunity to provide information to customers, referring them to the pharmacist when appropriate, to help them select the best products and services – with increased sales being the natural result
Play your part within the team, working together and taking action to help and support colleagues to deliver the best for customers
Be a role model for the ‘customer-led’ attitude
Ensure compliance with company and professional standards, relevant legislation and company procedures
Take responsibility with your colleagues, to ensure that the store is clean and tidy and queues are managed effectively
Share and celebrate your successes, and identify best practice across local stores, to ensure that outstanding customer care is always provided

What we offer

Pension membership (PRSA)
Partial paid maternity leave
Discretionary annual bonus
Generous employee discounts
Flexible benefits scheme

Parttime

Senior Business Analyst

Our client is looking for a skilled Business Systems Analyst to join their team ...

Location

United States , Beverly Hills

Salary:

130000.00 - 150000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

5–7 years of experience in an IT Systems Analyst or similar role, with increasing responsibility
2-3 years of experience in a retail environment
Advanced knowledge of NetSuite ERP, including configuration, workflows
Extensive experience supporting retail business operations and technology
Proven ability to work with cross-functional initiatives and communicate with executive stakeholders
Excellent problem-solving, documentation, and interpersonal communication skills
Ability to decide priority of assigned tasks and manage multiple and competing tasks
Ability to work effectively as a team player and work with people of all backgrounds, at all levels
Strong written and verbal communication skills, with the ability to convey technical information to all levels of application users in a specific, clear and concise manner

Job Responsibility

Administration and strategic development of the NetSuite ERP platform, ensuring alignment with business goals
Act as a senior advisor to Retail, Finance, and Operations teams, translating complex business needs into effective system solutions
Support and enhance retail IT systems, including POS, ERP, productivity suite and system integrations
Drive process improvement initiatives and identify opportunities for automation and system optimization
Manage cross-functional projects involving system enhancements, third-party integrations, and data migrations
Collaborate with vendors to ensure the latest technologies are reviewed for business compatibility

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Director, Digital Channels Technology

Circle K is seeking a Director, Digital Channels Technology to lead their mobile...

Location

United States of America , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Computer Science or comparable focus
5 years or more of experience implementing and evolving Mobile Applications, Commerce Storefronts, Web App, Micro-sites, Conversational Engines, Web Sites, Retail Digital Boards, Advertising Platforms, Content Management Systems, Digital Experience Platforms, Digital Asset Management, Recommendation Engines, Promotion Engines, Personalization engines, Search Engines, Tracking & Analytics, AB Testing, SEO and SEM in 30B+ Market Capital retailers
Strong understanding on how Digital Channels connects with the MarTech and MarCom technology stacks
Experience in partnering with Marketing teams on definitions, evolution and building road maps, identifying Personas, elaborating user experience, elaborating empathy canvas, and elaborating customer journey maps in 30B+ Market Capital retailers in global deployments
An ideal candidate should have technology design, delivery, and production support expertise for large-scale Omni-channel technology teams
Software delivery leveraging agile and lean practices at scale
Experience in developing capabilities consuming APIs, and micro services
Good understanding of Cloud, AI/ML, Robotics, AR/VR and other emerging technology
Proven track record to partner with multiple stakeholders and partners to build an innovative and collaborative team
Experience formulating vision and strategy to transform, simplify and modernize the implementation of customer-facing capabilities

Job Responsibility

Must be obsessed with delivering results, thinking big and ‘finding a way,’ and have an external awareness and curiosity to innovate and disrupt
Accountable for overall success of the mobile tech channels (global mobile app, web, In Store digital boards, digital commerce storefronts (DXP and Custom), chatbot, subscription apps (e.g. carwash), to deliver the business objectives
Creates and maintains product roadmap. Is a trusted advisor for the VP of Customer Experience and other functional stakeholders on how to deliver on the vision and strategy for the domain
Creates and maintains Dependency map, understands the applications and integrations involved in delivering on the full loyalty experience
Ensuring cost optimal solutions with low TCO, forecasting and cost management, including aligning with necessary stakeholders in business and other IT departments
Collaborates with Product Owner, Product Lead and Application teams to define the domain backlog and feature priority
Coordinates multiple teams (agile and waterfall) to release the defined product(s)
Removes Product Level Blockers (e.g. dependency between teams)
Lead, manage and develop team a high performing team
Define Releases and Program Increments

Fulltime

Pickup Center Specialist

FCP Euro is seeking a highly skilled and motivated Pickup Center Specialist to j...

Location

United States , Mesa

Salary:

24.00 USD / Hour

FCP Euro

Expiration Date

Until further notice

Requirements

Passion for European cars, including ownership experience and/or European car community engagement
Hands-on experience in car repair and ability to demonstrate a working knowledge of car parts and car repair
1+ years of experience in Customer Service or technical support within an automotive company or parts retailer, with the ability to clearly and professionally explain complex technical concepts via phone, chat, and emails
Proficiency in computer use and comfort with technology and digital tools in a professional office setting
Strong multitasking abilities and capable of handling multiple customer inquiries in a fast-paced environment
Exceptional written and verbal communication skills, ensuring clarity and professionalism in all interactions
Prior experience working as part of a team environment
Must have a valid driver's license

Job Responsibility

Provides expert guidance on European vehicle diagnostics, repairs, and part compatibility to customers
Assists with technical customer inquiries, such as validating part fitment, gathering technical information, and providing education on job-specific part recommendations
Assists with error orders and troubleshooting job-specific replacements
Provides clear, empathetic support, acting as a trusted advisor and efficiently managing multiple customer inquiries for timely resolutions
Completes customer inquiries, technical support cases, and follow-ups accurately within timelines, maintaining detailed documentation, adhering to workflows, and proactively
Assists customers with order pickup by educating on our system and helping load parts into their vehicles as needed
Packs orders into appropriate bags or boxes for customer pickup, confirms order accuracy, scans orders into lockers to alert customers they are ready to pick up
Picks orders from the distribution center during high-volume periods when team capacity and bandwidth allow or when high-priority for customers is needed
Maintains the appearance of the Pickup Center by keeping a clean and orderly workspace, accounting for all orders and paperwork, and performing general upkeep on product and marketing displays
Completes inventory audits, and locker audits, clears locker, and maintains staging areas

What we offer

Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees
Company HSA contribution
120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time plus Company Holidays
401k with Company deposit and match
Discounted prices on our catalog of European car parts
Quarterly bonus opportunity of $900

Fulltime

Retail Technology Support Advisor

Metcash

Location:
Australia , Crestmead

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 15, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Retail Technology Support Advisor

Metcash

Location:Australia , Crestmead

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 15, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Retail Technology Support Advisor

Customer Service Advisor

Showroom Advisor

Customer Service Advisor

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Director, Digital Channels Technology

Pickup Center Specialist

Location:
Australia , Crestmead

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
January 15, 2026