Retail Technology Support Advisor Job at Metcash (Crestmead)

Customer Support Advisor - German Speaker

Do you like technology and are interested in working in this area? Do you have e...

Location

Portugal , Lisboa

Salary:

Not provided

Randstad

Expiration Date

Until further notice

Requirements

Be fluent in German (native level, or near-native C2)
Good command of English (mininum B2 level)
Previous experience in sales, ideally in a contact center environment
Experience in consumer electronics, technology retail is highly valued
Proven ability to identify customer needs, recommend complete solutions, handle objections and close sales confidently
Strong orientation towards KPIs such as client satisfaction, close rate, attach rate and quality
Excellent verbal communication, active listening and structured call control
Ability to navigate multiple systems, document accurately and work effectively in a fast-paced environment

Job Responsibility

Handle inbound customer contacts with the objective of identifying needs, recommending the most suitable solutions, and maximising conversion, average order value and accessory or service attach while delivering a premium customer experience
Have customer satisfaction as the main objective
Inform customers about the company's products and services, as well as their advantages

Strategic Advisor Retail Execution

What You’ll Do Contribute to the development and execution of supply chain stra...

Location

United Kingdom , Bracknell

Salary:

Not provided

Blue Yonder

Expiration Date

Until further notice

Requirements

Solid understanding of supply chain concepts, processes, and industry best practices
Experience supporting strategy, transformation, or advisory engagements
Strong analytical skills with the ability to synthesize data into clear insights
Effective storytelling and presentation skills
able to connect analysis to business outcomes
Ability to work independently on defined workstreams while knowing when to escalate
Strong collaboration skills and comfort working in cross-functional teams
Detail-oriented with a focus on quality, accuracy, and client impact
Developing confidence in challenging assumptions and contributing to solution design discussions
Typically 4-6 years of experience in supply chain, consulting, strategic planning, or related roles

Job Responsibility

Contribute to the development and execution of supply chain strategy initiatives and advisory projects
Support Strat Advisors and Principals in the creation of high-level client blueprints, strategy decks, and design artifacts
Perform analysis across business processes, operating models, and technology landscapes to inform strategic recommendations
Develop client-ready deliverables, including presentations, insights, and recommendations grounded in data
Participate in high-level design phases of projects, supporting business process definition and key design decisions
Collaborate with cross-functional teams (product, delivery, industry, and architecture) to support solution alignment and rollout planning
Assist with engagement planning, workstream coordination, and internal reviews to ensure deliverable quality
Contribute to internal thought leadership, market research, frameworks, and reusable assets
Support client workshops, discovery sessions, and executive briefings
Design and deliver end-to-end, strategy-aligned solution demonstrations that translate complex capabilities into clear business value for client stakeholders

Fulltime

Customer Advisor - Retail Change

Join us as a Retail Change Customer Advisor. We believe anyone can improve their...

Location

Ireland , Waterford

Salary:

15.00 EUR / Hour

B&Q

Expiration Date

Until further notice

Requirements

A great communicator who can think clearly and make sound plans no matter how busy things get
Organised and analytical thinker
Know how to keep things simple
Know how to work as a team – supporting your fellow colleagues and working through what you need to do, together
Happy to expand your skills by using new technology and learning new ways of working
Great at working in a team
Flexible enough to work on a rota that includes weekends, evenings, and bank holidays

Job Responsibility

Become an expert advisor
An inspiration as well as a guide
The person who gets to know every customer and their home improvement projects
Sales
Managing stock
Setting up displays
Making sure your store looks great
Help update our ranges in store by safely changing the layout and shining the spotlight on new, exciting products
In times where no change is happening, have the opportunity to be trained in paint-mixing and cutting timber
Provide truly great customer service

What we offer

20% discount on purchases at B&Q after 3 months
Share schemes
Life assurance
Employee assistance programme
Pension
7 weeks holiday (Including bank holidays)
Payroll giving
Shopping discounts
Colleague wellbeing benefits
Generous breaks

Parttime

Retail Travel Advisor

We are looking for Travel Advisors, based in our city centre Travel Hubs, to del...

Location

United Kingdom , Edinburgh

Salary:

24708.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Cash handling experience
Great attention to detail, accuracy when dealing with money and follows due process
Understands, anticipates and delivers the customer needs and expectations
Able to communicate effectively – active listening to ensure understanding of requirements
Helpful and friendly to ensure you create an excellent customer experience
Be technology proficient to support customer needs – eg understanding of App, Mtickets, Contactless Payments
Ability to assess risks, prioritise actions and solve problems logically and safely
Displays high standard of personal appearance, tidiness and timekeeping
Be an excellent team player

Job Responsibility

As an ambassador you will optimise each customer interaction and foster brand loyalty
When working within the Travel Hubs – Shandwick and Waverley, you will be proactive in welcoming customers and dealing with their needs in a professional manner
You will be responsible for providing our customers with clear and correct product information and service so that they have an excellent customer experience
You will advise the best option of ticket(s) available to our customers – individual and/or groups
You will be expected to maintain a high level of knowledge of the whole Lothian network and proactively make recommendations to customers to suit their travel needs
When working at till points, you will be responsible for your cash float, ensuring all cash/cheque and credit transactions are processed correctly, comparing all takings with your sales, completing the appropriate paperwork and ensuring safe deposit of all monies. You will also be responsible for any discrepancies which arise
You will also assist customers at key city centre locations with ticket and route information
Assist with lost property enquiries and facilitate the return of claimed items
Deal with customer comments as necessary, using the online process to submit to Customer Support team
You will be required to maintain the Information areas, e.g. refill leaflets as required, ensuring the area is clean, clear and presentable at all times.

What we offer

Staff Ridacard – travel free all year on our buses and Edinburgh Trams
Full uniform is provided
Employee Assistance Programme
Employee benefits, discounts for hundreds of retailers
Discounted travel for a friend or family member
Good work/life balance

Fulltime

Retail Apprentice Travel Advisor

Here at TUI, you’ll find we’re an inclusive company with a culture of care and b...

Location

United Kingdom , Gateshead

Salary:

8.50 GBP / Hour

TUI

Expiration Date

Until further notice

Requirements

Good knowledge of excellent customer service and a genuine passion to work within tourism
Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback, remaining positive when faced with challenges
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organized individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times.

Job Responsibility

Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
Your drive to achieve will lead you to exceed your sales and objectives, in Retail we call it ‘Smashing your Targets’
You’ll embrace change and rise to the challenges of a customer engaged role face to face and virtually
If things don’t go to plan, your colleague network will actively help you investigate and resolve any question or complaint
As technology advances so does TUI, you’ll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customers
You’ll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you'll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification.

What we offer

start salary of £8.50 per hour which increases after the first year
commission scheme for exceeding targets
holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
Health and Wellbeing support across key areas – Financial, Health, Social, Community and Career
Investment in your development and career progression
Pension scheme and life assurance

Parttime

Retail Apprentice Travel Advisor

Here at TUI, you’ll find we’re an inclusive company with a culture of care and b...

Location

United Kingdom , Chelmsford

Salary:

8.50 GBP / Hour

TUI

Expiration Date

Until further notice

Requirements

Good knowledge of excellent customer service and a genuine passion to work within tourism
Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback, remaining positive when faced with challenges
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organised individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times.

Job Responsibility

Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
Your drive to achieve will lead you to exceed your sales and objectives, in Retail we call it 'Smashing your Targets'
You'll embrace change and rise to the challenges of a customer engaged role face to face and virtually
If things don't go to plan, your colleague network will actively help you investigate and resolve any question or complaint
As technology advances so does TUI, you'll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customers
You'll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you'll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification.

What we offer

Starting salary of £8.50 per hour which increases after the first year
Be rewarded for exceeding your targets with our commission scheme
Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
Investment in your development and career progression
Pension scheme and life assurance

Parttime

Retail Apprentice Travel Advisor

Here at TUI, you’ll find we’re an inclusive company with a culture of care and b...

Location

United Kingdom , Chesterfield

Salary:

8.50 GBP / Hour

TUI

Expiration Date

Until further notice

Requirements

Good knowledge of excellent customer service and a genuine passion to work within tourism
Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback, remaining positive when faced with challenges
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organised individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times.

Job Responsibility

Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
Your drive to achieve will lead you to exceed your sales and objectives, in Retail we call it 'Smashing your Targets'
You’ll embrace change and rise to the challenges of a customer engaged role face to face and virtually
If things don’t go to plan, your colleague network will actively help you investigate and resolve any question or complaint
As technology advances so does TUI, you’ll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customers
You’ll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you'll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification.

What we offer

starting salary starting of £8.50 per hour which increases after the first year
Be rewarded for exceeding your targets with our commission scheme
Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
Investment in your development and career progression
Pension scheme and life assurance

Parttime

Retail Apprentice Travel Advisor

Here at TUI, you’ll find we’re an inclusive company with a culture of care and b...

Location

United Kingdom , Cardiff

Salary:

8.50 GBP / Hour

TUI

Expiration Date

Until further notice

Requirements

Good knowledge of excellent customer service and a genuine passion to work within tourism
Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback, remaining positive when faced with challenges
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organised individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times

Job Responsibility

Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
Your drive to achieve will lead you to exceed your sales and objectives, in Retail we call it 'Smashing your Targets'
You’ll embrace change and rise to the challenges of a customer engaged role face to face and virtually
If things don’t go to plan, your colleague network will actively help you investigate and resolve any question or complaint
As technology advances so does TUI, you’ll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customers
You’ll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you'll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification

What we offer

Be rewarded for exceeding your targets with our commission scheme
Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
Investment in your development and career progression
Pension scheme and life assurance

Fulltime

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Retail Technology Support Advisor

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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