CrawlJobs Logo

Retail Team Leader

https://www.ikea.com Logo

IKEA

Location Icon

Location:
United States , Rockwall

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

24.08 - 34.01 USD / Hour

Job Description:

This isn’t your typical IKEA — it’s part of our new small-format store concept designed to bring IKEA closer to more people. You’ll work in a more intimate, community-focused space that still delivers the big IKEA experience in new ways.

Job Responsibility:

  • Be responsible for day-to-day operations and for supervising a team of co-workers
  • Respond to safety and security incidents, including after-hours alarms, ensuring reports, root cause analysis, and follow-up. Serve on the Crisis Management Team, coordinating with local emergency responders and leadership as needed
  • Develop and retain a diverse, skilled team through effective hiring, onboarding, and talent development. Create growth plans, manage performance, and delegate responsibilities to ensure team readiness and succession
  • Ensure the unit is always fully stocked, well-maintained, and merchandised to IKEA standards. Oversee equipment functionality and compliance with all audit and legal requirements
  • Lead efficient logistics by balancing inbound and outbound volume, ensuring space, equipment, and staffing needs are met. Drive product quality, stock accuracy, and merchandising to support a seamless omni-channel customer experience
  • Enhance the customer experience by building co-worker system competence, ensuring proper access levels, and maintaining fully equipped, well-covered work areas during operating hours
  • Ensure compliance with all health, safety, and security regulations in coordination with Risk & Compliance and Field Safety partners. Train co-workers on the IKEA Code of Conduct and relevant internal and local requirements through regular audits
  • Collaborate across the unit to minimize product damage and related costs. Act as gatekeeper for damaged items, determining repurposing solutions and supporting IOS quality claims
  • Partner with Anchor Units to seize commercial opportunities, and drive sales and long-term profitability by understanding customers, the local market, and competition

Requirements:

  • First Aid Certification required
  • CPR certification required
  • Forklift Driver Certification required
  • Powered Mobile Handling Equipment Operator / Trainer License, varying depending on the location
  • Food Handlers Card required
  • 3-5 years of external retail management or 3 years of internal leadership experience
  • Experience managing, leading and developing a team, preferably in a retail, commercial, hospitality, and/or food environment
  • Experience meeting agreed budgets and goals and working on plans over several years
  • Ability to plan and design solutions for customers (i.e. storage solutions, kitchens, Bath, etc.)
What we offer:
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

Additional Information:

Job Posted:
January 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Retail Team Leader

Retail Team Leader

We're currently recruiting a dedicated Retail Team Leader to help ensure the smo...
Location
Location
United Kingdom , Solihull
Salary
Salary:
13.94 GBP / Hour
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Be passionate about great-tasting food and exceptional customer service
  • Have a minimum of two years of catering experience
  • Have experience managing teams in a similar role
  • Hold a Basic Food Hygiene certificate
  • Have excellent communication and organisational skills
  • Be an ambitious and motivated individual who is always looking to upskill
Job Responsibility
Job Responsibility
  • Preparing delicious food to the highest standards
  • Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service
  • Communicating regularly with your line manager to monitor KPIs and targets
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
  • Supporting and training our teams, leading from the front to make sure everyone can excel in their role
  • Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams
  • Fulltime
Read More
Arrow Right

Team Leader

Co-operation is central to making sure our stores thrive in their communities. A...
Location
Location
United Kingdom , Lichfield
Salary
Salary:
14.07 GBP / Hour
centralcoop.co.uk Logo
Central Coop
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous Supervisor, Team Leader, or Duty manager experience within a Customer Service environment
  • Real passion for customer service
  • Enthusiastic and show real initiative
  • Ability to work with pace and flexibility
  • Take ownership of development
  • Ability to identify and grow great talent within their team through coaching
  • Open-minded and curious
  • Aware of current and future promotions
  • Identify opportunities for growth
  • Warm and friendly team member
Job Responsibility
Job Responsibility
  • Managing performance including conducting reviews and challenging poor performance
  • Ensuring colleagues adhere to Society policies and procedures
  • Taking responsibility for the store’s financial performance and compliance
  • Managing absence including back to work interviews and improvement meetings
  • Understanding of scheduling and productivity
  • Ensure colleagues are trained and records maintained
  • Communicating key messages and priorities with the team
  • Prioritising tasks to maximise sales opportunities and meet customer expectations
  • Leading change
  • Ensuring all colleagues work within health and safety guidelines
What we offer
What we offer
  • Fantastic colleague discount
  • Retail discounts
  • Colleague Dividend
  • Colleague recognition
  • Personalised learning and development
  • Paid time for volunteering
  • Enhanced family friendly policies
  • Annual health check kit and virtual GP
  • Colleague assistance programme
  • Healthcare Cashplan
  • Fulltime
Read More
Arrow Right

Team Leader

As a Team Leader, you will support the Store Manager and Deputy Manager in the d...
Location
Location
United Kingdom , Bayswater
Salary
Salary:
13.75 GBP / Hour
leylandsdm.co.uk Logo
Leyland SDM
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Retail Experience: Previous experience in a retail or customer service environment
  • Leadership: Ability to supervise, motivate, and support colleagues
  • Customer Service: Strong customer service skills, with experience handling enquiries and resolving issues
  • Communication: Excellent communication and interpersonal skills for engaging with customers and team members
  • Organisation: Good organisational skills for managing tasks and supporting daily store operations
  • Attention to Detail: Ability to maintain high standards of store presentation and follow company procedures
  • Product Knowledge: Willingness and ability to learn about products, services, and promotions
  • Flexibility: Adaptable and reliable, with a positive attitude and willingness to work varied shifts, including weekends
Job Responsibility
Job Responsibility
  • Customer Service: Deliver outstanding customer service by advising, serving, and engaging with customers, handling complex enquiries, and building loyalty through genuine interactions and a welcoming store environment
  • Store Operations: Support store management in the day-to-day running of the store, including opening and closing procedures, to ensure smooth operations and a consistently great customer experience
  • Stock and Presentation: Replenish stock daily, maintain high standards of store appearance, and ensure the store is clean, tidy, and well-presented at all times
  • Policy and Procedure Compliance: Follow company policies and procedures to uphold brand image, customer confidence, and sales growth
  • Team Support and Leadership: Embrace company values, motivate and support colleagues, and help create a positive, productive working environment
  • Product Knowledge: Stay up to date with products, services, promotions, and competitor offerings to provide customers with the best possible advice
  • Attitude and Flexibility: Maintain a positive attitude, demonstrate flexibility, and act with honesty and reliability to contribute to a fair and effective store climate
Read More
Arrow Right

Team Leader

As a Team Leader, you will support the Store Manager and Deputy Manager in the d...
Location
Location
United Kingdom , Fulham, London
Salary
Salary:
13.75 GBP / Hour
leylandsdm.co.uk Logo
Leyland SDM
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Retail Experience: Previous experience in a retail or customer service environment
  • Leadership: Ability to supervise, motivate, and support colleagues
  • Customer Service: Strong customer service skills, with experience handling enquiries and resolving issues
  • Communication: Excellent communication and interpersonal skills for engaging with customers and team members
  • Organisation: Good organisational skills for managing tasks and supporting daily store operations
  • Attention to Detail: Ability to maintain high standards of store presentation and follow company procedures
  • Product Knowledge: Willingness and ability to learn about products, services, and promotions
  • Flexibility: Adaptable and reliable, with a positive attitude and willingness to work varied shifts, including weekends
Job Responsibility
Job Responsibility
  • Customer Service: Deliver outstanding customer service by advising, serving, and engaging with customers, handling complex enquiries, and building loyalty through genuine interactions and a welcoming store environment
  • Store Operations: Support store management in the day-to-day running of the store, including opening and closing procedures, to ensure smooth operations and a consistently great customer experience
  • Stock and Presentation: Replenish stock daily, maintain high standards of store appearance, and ensure the store is clean, tidy, and well-presented at all times
  • Policy and Procedure Compliance: Follow company policies and procedures to uphold brand image, customer confidence, and sales growth
  • Team Support and Leadership: Embrace company values, motivate and support colleagues, and help create a positive, productive working environment
  • Product Knowledge: Stay up to date with products, services, promotions, and competitor offerings to provide customers with the best possible advice
  • Attitude and Flexibility: Maintain a positive attitude, demonstrate flexibility, and act with honesty and reliability to contribute to a fair and effective store climate
  • Fulltime
Read More
Arrow Right

Multi-skilling Team Leader

Multi-skilling Team Leader position at IKEA Goyang for a 1-year temporary contra...
Location
Location
South Korea , Goyang-Si
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Leader who thrives in a dynamic, fast-paced retail environment
  • Ability to steer both people and operations with clarity and purpose
  • Motivated by developing others and improving efficiency
  • Hands-on experience working across multiple functions within the store
  • Strong understanding of how different functions operate and connect
  • Thrives in fast-paced, hands-on retail environment with strong resilience
  • Shows curiosity, learning agility, and growth mindset
  • Strong organizational skills and ability to manage time and priorities effectively
  • Acts with high sense of urgency and makes sound decisions
  • Understands customers' individual needs
Job Responsibility
Job Responsibility
  • Work closely with Multi-skilling Manager to align on scopes, priorities, and ways of working
  • Drive structured Skill-Up Roadmap (Level A–C) to develop cross-functional competencies
  • Support daily operations across multiple functions and secure high execution standards
  • Ensure team delivers excellent customer service and contributes to strong customer experience
  • Allocate resources dynamically based on daily, weekly, and seasonal business needs
  • Strengthen commercial results by connecting customer needs with operational readiness
  • Build team that is flexible, proactive, and confident in solving problems across store
  • Monitor sales, productivity, and add-on performance, taking quick action where needed
  • Secure smooth collaboration between functions by enabling three-function rotation per coworker each day
  • Fulltime
Read More
Arrow Right

Team Leader

We're on the lookout for dedicated and experienced Team Leaders to join our IKEA...
Location
Location
Australia , Slacks Creek
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of leadership experience in the retail industry with a proven history of coaching teams and managing performances
  • Previous retail management experience at a big box retailer or multi-site experience
  • Strong emotional intelligence, communication skills, and the ability to influence and communicate effectively with customers and stakeholders
  • Passionate about understanding the customer journey, and how you and your team support in creating a positive shopping experience for our customers
  • Driven to thrive in a multi-faceted, fast paced environment where you are relentless about delivering the best outcomes for co-worker, customer, and business
  • Excellent organisational skills, with the ability to manage fluctuating workloads and conflicting priorities to achieve set KPIs
  • Ability to think creatively and bring fresh ideas to existing business practices with a focus on continuous improvement
Job Responsibility
Job Responsibility
  • Lead the daily operations and support co-workers in their daily work to secure a positive and seamless customer journey
  • Optimise the productivity of the team by leveraging workforce management
  • Engage and motivate the team to use their knowledge and skills to achieve department goals by setting clear objectives and providing regular feedback and recognition
  • Ensuring co-workers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations
  • Listening to our customers, supporting them with a customer-centric attitude based on IKEA’s values and always aiming to be an ambassador for the IKEA Customer Meeting Point
  • Follow up on the department Customer action plan and taking a proactive approach to ensure we are continually focused on achieving the goals
  • Managing and supporting the day-to-day operations, activities and co-workers of the Fulfilment Operations team including rostering, breaks, and ensuring KPIs are communicated and achieved
  • Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost
  • Maintain a clean, organised, and safe working environment throughout the store and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment
  • Continuous improvement and securing effective, qualitative, and efficient daily Fulfilment Operations to guarantee a positive customer shopping experience through quality of products, merchandising and stock accuracy
What we offer
What we offer
  • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
  • Bonus programme (where eligible)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
  • Fulltime
Read More
Arrow Right

Sales assistant & team leader

Join the Greens Retail Family! Exciting Opportunities Available! Are you passion...
Location
Location
United Kingdom , Portlethen
Salary
Salary:
10.00 - 13.00 GBP / Hour
glenshire.co.uk Logo
Glenshire Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be 18+ due to age-restricted sales such as tobacco and alcohol
  • Flexible availability to work early mornings, evenings, and weekends is essential
  • For Team Leader: Experience is preferred though not essential as full training will be provided
Job Responsibility
Job Responsibility
  • Delivering excellent customer experience by serving in a professional, friendly manner
  • Maintaining exceptional store standards
  • Creating a positive working environment
  • Efficiently replenishing stock and completing other regular operational tasks
  • For Team Leader: Prioritising workload to ensure store standards are exceptional and motivating the team to ensure tasks are completed
  • Building strong links with the local community and participating in local initiatives
  • Ensuring a clean, swift, and efficient operation, complying with all Health & Safety regulations and operational procedures
What we offer
What we offer
  • Weekly Pay
  • Colleague discount of 10% within our retail stores and Subway, and 50% within our Pizza Hut delivery sites
  • Refer a friend bonus
  • Special anniversary rewards and celebrations
  • Be part of a high-energy, ambitious group where creativity and new ideas are encouraged
  • Parttime
Read More
Arrow Right

Team Leader

As a Team Leader, you will support the Store Manager and Deputy Manager in the d...
Location
Location
United Kingdom , London
Salary
Salary:
13.75 GBP / Hour
leylandsdm.co.uk Logo
Leyland SDM
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a retail or customer service environment
  • Ability to supervise, motivate, and support colleagues
  • Strong customer service skills, with experience handling enquiries and resolving issues
  • Excellent communication and interpersonal skills for engaging with customers and team members
  • Good organisational skills for managing tasks and supporting daily store operations
  • Ability to maintain high standards of store presentation and follow company procedures
  • Willingness and ability to learn about products, services, and promotions
  • Adaptable and reliable, with a positive attitude and willingness to work varied shifts, including weekends
Job Responsibility
Job Responsibility
  • Deliver outstanding customer service by advising, serving, and engaging with customers, handling complex enquiries, and building loyalty through genuine interactions and a welcoming store environment
  • Support store management in the day-to-day running of the store, including opening and closing procedures, to ensure smooth operations and a consistently great customer experience
  • Replenish stock daily, maintain high standards of store appearance, and ensure the store is clean, tidy, and well-presented at all times
  • Follow company policies and procedures to uphold brand image, customer confidence, and sales growth
  • Embrace company values, motivate and support colleagues, and help create a positive, productive working environment
  • Stay up to date with products, services, promotions, and competitor offerings to provide customers with the best possible advice
  • Maintain a positive attitude, demonstrate flexibility, and act with honesty and reliability to contribute to a fair and effective store climate
  • Fulltime
Read More
Arrow Right