CrawlJobs Logo

Retail Team Leader

https://www.ikea.com Logo

IKEA

Location Icon

Location:
United States , Phoenix

Category Icon
Category:
Sales

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

63219.00 - 90719.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

You'll work in a more intimate, community-focused space that still delivers the big IKEA experience in new ways. As a Retail Team Leader, you will...

Job Responsibility:

  • Be responsible for day-to-day operations and for supervising a team of co-workers
  • Respond to safety and security incidents, including after-hours alarms, ensuring reports, root cause analysis, and follow-up
  • Develop and retain a diverse, skilled team through effective hiring, onboarding, and talent development
  • Ensure the unit is always fully stocked, well-maintained, and merchandised to IKEA standards
  • Lead efficient logistics by balancing inbound and outbound volume, ensuring space, equipment, and staffing needs are met
  • Enhance the customer experience by building co-worker system competence, ensuring proper access levels, and maintaining fully equipped, well-covered work areas
  • Ensure compliance with all health, safety, and security regulations
  • Collaborate across the unit to minimize product damage and related costs
  • Partner with Anchor Units to seize commercial opportunities, and drive sales and long-term profitability
  • Food operations, ensuring compliance with food safety, health, and hygiene standards
  • Manage food service performance, including staffing, training, routines, and operational standards

Requirements:

  • 3 + years of external retail management or 3 years of internal leadership experience
  • Experience managing, leading and developing a team, preferably in a retail, commercial, hospitality, and/or food environment
  • Experience meeting agreed budgets and goals and working on plans over several years
  • Ability to plan and design solutions for customers (i.e. storage solutions, kitchens, bath, etc.)
  • Minimum 5 years of involvement in coaching, development and leadership of others
What we offer:
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans
  • A fun and inclusive work environment

Additional Information:

Job Posted:
May 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
IKEA - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Retail Team Leader

Retail Team Leader

We're currently recruiting a dedicated Retail Team Leader to help ensure the smo...
Location
Location
United Kingdom , Solihull
Salary
Salary:
13.94 GBP / Hour
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Be passionate about great-tasting food and exceptional customer service
  • Have a minimum of two years of catering experience
  • Have experience managing teams in a similar role
  • Hold a Basic Food Hygiene certificate
  • Have excellent communication and organisational skills
  • Be an ambitious and motivated individual who is always looking to upskill
Job Responsibility
Job Responsibility
  • Preparing delicious food to the highest standards
  • Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service
  • Communicating regularly with your line manager to monitor KPIs and targets
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
  • Supporting and training our teams, leading from the front to make sure everyone can excel in their role
  • Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams
  • Fulltime
Read More
Arrow Right

Team Leader

As a Team Leader, you will support the Store Manager and Deputy Manager in the d...
Location
Location
United Kingdom , Fulham, London
Salary
Salary:
13.75 GBP / Hour
leylandsdm.co.uk Logo
Leyland SDM
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Retail Experience: Previous experience in a retail or customer service environment
  • Leadership: Ability to supervise, motivate, and support colleagues
  • Customer Service: Strong customer service skills, with experience handling enquiries and resolving issues
  • Communication: Excellent communication and interpersonal skills for engaging with customers and team members
  • Organisation: Good organisational skills for managing tasks and supporting daily store operations
  • Attention to Detail: Ability to maintain high standards of store presentation and follow company procedures
  • Product Knowledge: Willingness and ability to learn about products, services, and promotions
  • Flexibility: Adaptable and reliable, with a positive attitude and willingness to work varied shifts, including weekends
Job Responsibility
Job Responsibility
  • Customer Service: Deliver outstanding customer service by advising, serving, and engaging with customers, handling complex enquiries, and building loyalty through genuine interactions and a welcoming store environment
  • Store Operations: Support store management in the day-to-day running of the store, including opening and closing procedures, to ensure smooth operations and a consistently great customer experience
  • Stock and Presentation: Replenish stock daily, maintain high standards of store appearance, and ensure the store is clean, tidy, and well-presented at all times
  • Policy and Procedure Compliance: Follow company policies and procedures to uphold brand image, customer confidence, and sales growth
  • Team Support and Leadership: Embrace company values, motivate and support colleagues, and help create a positive, productive working environment
  • Product Knowledge: Stay up to date with products, services, promotions, and competitor offerings to provide customers with the best possible advice
  • Attitude and Flexibility: Maintain a positive attitude, demonstrate flexibility, and act with honesty and reliability to contribute to a fair and effective store climate
  • Fulltime
Read More
Arrow Right

Team Leader

As a Team Leader, you will support the Store Manager and Deputy Manager in the d...
Location
Location
United Kingdom , Bayswater
Salary
Salary:
13.75 GBP / Hour
leylandsdm.co.uk Logo
Leyland SDM
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Retail Experience: Previous experience in a retail or customer service environment
  • Leadership: Ability to supervise, motivate, and support colleagues
  • Customer Service: Strong customer service skills, with experience handling enquiries and resolving issues
  • Communication: Excellent communication and interpersonal skills for engaging with customers and team members
  • Organisation: Good organisational skills for managing tasks and supporting daily store operations
  • Attention to Detail: Ability to maintain high standards of store presentation and follow company procedures
  • Product Knowledge: Willingness and ability to learn about products, services, and promotions
  • Flexibility: Adaptable and reliable, with a positive attitude and willingness to work varied shifts, including weekends
Job Responsibility
Job Responsibility
  • Customer Service: Deliver outstanding customer service by advising, serving, and engaging with customers, handling complex enquiries, and building loyalty through genuine interactions and a welcoming store environment
  • Store Operations: Support store management in the day-to-day running of the store, including opening and closing procedures, to ensure smooth operations and a consistently great customer experience
  • Stock and Presentation: Replenish stock daily, maintain high standards of store appearance, and ensure the store is clean, tidy, and well-presented at all times
  • Policy and Procedure Compliance: Follow company policies and procedures to uphold brand image, customer confidence, and sales growth
  • Team Support and Leadership: Embrace company values, motivate and support colleagues, and help create a positive, productive working environment
  • Product Knowledge: Stay up to date with products, services, promotions, and competitor offerings to provide customers with the best possible advice
  • Attitude and Flexibility: Maintain a positive attitude, demonstrate flexibility, and act with honesty and reliability to contribute to a fair and effective store climate
Read More
Arrow Right

Multi-skilling Team Leader

Multi-skilling Team Leader position at IKEA Goyang for a 1-year temporary contra...
Location
Location
South Korea , Goyang-Si
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Leader who thrives in a dynamic, fast-paced retail environment
  • Ability to steer both people and operations with clarity and purpose
  • Motivated by developing others and improving efficiency
  • Hands-on experience working across multiple functions within the store
  • Strong understanding of how different functions operate and connect
  • Thrives in fast-paced, hands-on retail environment with strong resilience
  • Shows curiosity, learning agility, and growth mindset
  • Strong organizational skills and ability to manage time and priorities effectively
  • Acts with high sense of urgency and makes sound decisions
  • Understands customers' individual needs
Job Responsibility
Job Responsibility
  • Work closely with Multi-skilling Manager to align on scopes, priorities, and ways of working
  • Drive structured Skill-Up Roadmap (Level A–C) to develop cross-functional competencies
  • Support daily operations across multiple functions and secure high execution standards
  • Ensure team delivers excellent customer service and contributes to strong customer experience
  • Allocate resources dynamically based on daily, weekly, and seasonal business needs
  • Strengthen commercial results by connecting customer needs with operational readiness
  • Build team that is flexible, proactive, and confident in solving problems across store
  • Monitor sales, productivity, and add-on performance, taking quick action where needed
  • Secure smooth collaboration between functions by enabling three-function rotation per coworker each day
  • Fulltime
Read More
Arrow Right

Team Leader

We're on the lookout for dedicated and experienced Team Leaders to join our IKEA...
Location
Location
Australia , Slacks Creek
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of leadership experience in the retail industry with a proven history of coaching teams and managing performances
  • Previous retail management experience at a big box retailer or multi-site experience
  • Strong emotional intelligence, communication skills, and the ability to influence and communicate effectively with customers and stakeholders
  • Passionate about understanding the customer journey, and how you and your team support in creating a positive shopping experience for our customers
  • Driven to thrive in a multi-faceted, fast paced environment where you are relentless about delivering the best outcomes for co-worker, customer, and business
  • Excellent organisational skills, with the ability to manage fluctuating workloads and conflicting priorities to achieve set KPIs
  • Ability to think creatively and bring fresh ideas to existing business practices with a focus on continuous improvement
Job Responsibility
Job Responsibility
  • Lead the daily operations and support co-workers in their daily work to secure a positive and seamless customer journey
  • Optimise the productivity of the team by leveraging workforce management
  • Engage and motivate the team to use their knowledge and skills to achieve department goals by setting clear objectives and providing regular feedback and recognition
  • Ensuring co-workers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations
  • Listening to our customers, supporting them with a customer-centric attitude based on IKEA’s values and always aiming to be an ambassador for the IKEA Customer Meeting Point
  • Follow up on the department Customer action plan and taking a proactive approach to ensure we are continually focused on achieving the goals
  • Managing and supporting the day-to-day operations, activities and co-workers of the Fulfilment Operations team including rostering, breaks, and ensuring KPIs are communicated and achieved
  • Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost
  • Maintain a clean, organised, and safe working environment throughout the store and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment
  • Continuous improvement and securing effective, qualitative, and efficient daily Fulfilment Operations to guarantee a positive customer shopping experience through quality of products, merchandising and stock accuracy
What we offer
What we offer
  • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
  • Bonus programme (where eligible)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
  • Fulltime
Read More
Arrow Right

Sales assistant & team leader

Join the Greens Retail Family! Exciting Opportunities Available! Are you passion...
Location
Location
United Kingdom , Portlethen
Salary
Salary:
10.00 - 13.00 GBP / Hour
glenshire.co.uk Logo
Glenshire Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be 18+ due to age-restricted sales such as tobacco and alcohol
  • Flexible availability to work early mornings, evenings, and weekends is essential
  • For Team Leader: Experience is preferred though not essential as full training will be provided
Job Responsibility
Job Responsibility
  • Delivering excellent customer experience by serving in a professional, friendly manner
  • Maintaining exceptional store standards
  • Creating a positive working environment
  • Efficiently replenishing stock and completing other regular operational tasks
  • For Team Leader: Prioritising workload to ensure store standards are exceptional and motivating the team to ensure tasks are completed
  • Building strong links with the local community and participating in local initiatives
  • Ensuring a clean, swift, and efficient operation, complying with all Health & Safety regulations and operational procedures
What we offer
What we offer
  • Weekly Pay
  • Colleague discount of 10% within our retail stores and Subway, and 50% within our Pizza Hut delivery sites
  • Refer a friend bonus
  • Special anniversary rewards and celebrations
  • Be part of a high-energy, ambitious group where creativity and new ideas are encouraged
  • Parttime
Read More
Arrow Right

Team Leader

As a Team Leader, you will support the Store Manager and Deputy Manager in the d...
Location
Location
United Kingdom , London
Salary
Salary:
13.75 GBP / Hour
leylandsdm.co.uk Logo
Leyland SDM
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a retail or customer service environment
  • Ability to supervise, motivate, and support colleagues
  • Strong customer service skills, with experience handling enquiries and resolving issues
  • Excellent communication and interpersonal skills for engaging with customers and team members
  • Good organisational skills for managing tasks and supporting daily store operations
  • Ability to maintain high standards of store presentation and follow company procedures
  • Willingness and ability to learn about products, services, and promotions
  • Adaptable and reliable, with a positive attitude and willingness to work varied shifts, including weekends
Job Responsibility
Job Responsibility
  • Deliver outstanding customer service by advising, serving, and engaging with customers, handling complex enquiries, and building loyalty through genuine interactions and a welcoming store environment
  • Support store management in the day-to-day running of the store, including opening and closing procedures, to ensure smooth operations and a consistently great customer experience
  • Replenish stock daily, maintain high standards of store appearance, and ensure the store is clean, tidy, and well-presented at all times
  • Follow company policies and procedures to uphold brand image, customer confidence, and sales growth
  • Embrace company values, motivate and support colleagues, and help create a positive, productive working environment
  • Stay up to date with products, services, promotions, and competitor offerings to provide customers with the best possible advice
  • Maintain a positive attitude, demonstrate flexibility, and act with honesty and reliability to contribute to a fair and effective store climate
  • Fulltime
Read More
Arrow Right

IKEA Food & Beverage Team Leader

The IKEA Food & Beverage Team Leader ensures a great shopping experience for cus...
Location
Location
Morocco , Mohammédia
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Food Safety Certificate
  • Experience of working in vibrant retail environment with proven track records
  • Team Management
  • Experience of serving customers
Job Responsibility
Job Responsibility
  • Ensure customers are always in focus and strive to make them smile
  • Lead by example and be a good ambassador for the IKEA store
  • Secure an irresistible food offer by ensuring an attractive presentation and communication of the range
  • Work with manager to ensure all co-workers understand the IKEA Concept and key guidelines
  • Contribute to making the IKEA store successful, high performing and capable of achieving sales growth
  • Ensure that the IKEA Quality and Food Safety Policies and routines are followed
  • Fulltime
Read More
Arrow Right