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Retail Talent Manager ANZ

JD Sports Australia & New Zealand

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Location:
Australia

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Drive retail talent strategy at JD Sports ANZ! Lead recruitment, build pipelines, shape careers, and deliver an exceptional candidate experience across our stores. The Retail Talent Manager ANZ plays a pivotal role in attracting, engaging, and developing top talent across JD Sports’ Australia & New Zealand retail network. Partnering closely with the Head of Talent, business leaders, and the retail network, you’ll take a hands-on approach to managing end-to-end recruitment operations for our 74 stores, leading a small team of People Talent Consultants, and ensuring a seamless, positive experience for candidates and hiring managers.

Job Responsibility:

  • Lead, coach, and develop a small team of People Talent Consultants
  • Work with retail leadership to prioritise recruitment activity, define deadlines, and monitor progress
  • Partner with the Head of Talent on key projects, process improvements, and strategic initiatives
  • Ensure the recruitment team meets agreed KPIs, metrics, and deadlines across all retail roles
  • Manage the end-to-end recruitment process for key retail roles, including briefing, shortlisting, screening, interviews, checks, and offers
  • Oversee the ATS to ensure processes are followed and the system is up-to-date
  • Analyse recruitment data and metrics to identify trends, inefficiencies, and improvement opportunities
  • Build and maintain talent pools to reduce time-to-hire and support succession planning
  • Provide creative solutions for difficult to fill positions/locations
  • Partner with People Development to train retail managers on recruitment best practice and ATS use
  • Continuously identify and implement creative and strategic improvements to recruitment and talent processes
  • Lead recruitment for new store openings
  • Manage peak trade recruitment
  • Act as the subject matter expert in retail recruitment
  • Drive JD Sports’ ANZ employer brand through creative, engaging LinkedIn content and campaigns
  • Ensure all candidates receive a positive, professional experience
  • Manage internal and external stakeholder communications
  • Partner with People Operations to ensure smooth, timely onboarding of retail hires
  • Monitor the onboarding journey
  • Oversee the retail induction process for retail Management positions

Requirements:

  • Minimum 5 years’ recruitment experience, including in-house and agency
  • At least 3 years’ experience in retail recruitment or a similar high-volume, customer-focused environment
  • Proven experience managing volume recruitment drives, including peak periods and new store openings
  • Strong data analysis skills, with the ability to interpret metrics and make recommendations
  • Excellent stakeholder management and communication skills
  • Proficiency in Microsoft Office Suite and Canva
  • Experience leading and developing a small team
  • Comfortable working in a fast-paced, high-pressure environment
What we offer:
  • Monthly culture committee events
  • Central CBD location
  • Pre-pay day lunches
  • Birthday leave
  • Competitive Salary
  • One month paid parental leave
  • Referral bonus scheme
  • Training and development to evolve and shape your career
  • Opportunity to progress across all areas of the business
  • Attractive staff discount
  • Access to our Employee Assistance Program & Mental Health champions

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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