Retail Support Supervisor Job at Aramark (Denver)

Job Description

Empower Field is the home of the Denver Broncos and a wide variety of concerts and specialty events! The Retail Support Supervisor supports the Retail Management team with various administrative and office support tasks. Some responsibilities include, but are not limited to, assigning the day's work tasks to the Retail Cashiers; assisting with event day check-in, and warehouse inventory and invoicing. The Retail Support Supervisor is expected to serve as an example for the Retail Cashiers and Retail Warehouse Workers to aspire to; continually going above and beyond, delivering outstanding customer service, and successfully resolving any guest situations that may arise. Furthermore, they will maintain a professional and enthusiastic atmosphere even in the absence of management. This position is considered an Hourly/Seasonal/Part-Time Employee. The seasonal time frame is approximately May- February. Position Type: Scheduling for this position will be managed through a flex workforce app, ReadyOn, in which shifts will be assigned to you. There are no minimum guaranteed hours per week, and hours will not exceed an average of 25 hours per week annually.

Job Responsibility

Non-gameday duties: Organize and post job assignments
Assist with posting jobs and sourcing qualified candidates
Contact applicants to schedule interviews
Attend job fairs as necessary
Assist with inventory including daily and monthly cycle counts
Support WH by collecting statements and ensuring invoices are paid on time
Invoice, package, and ship customer orders
Gameday duties: Check in all team members on gameday and communicate assignments, assure all staff is in place
Distribute radios, uniforms, meal tickets, etc.
Support the team store or warehouse as needed, assisting customers if necessary

Requirements

Must be at least 21 years of age (required)
High school diploma or GED required
Must have strong organization and communication skills
Proficient in Excel, Word and other Microsoft applications
Must have game day, occasional evenings, weekend and holiday availability
Detail oriented with excellent customer service skills
Minimum of 1 year retail or warehouse admin experience preferred
Ability to lift up to 50 pounds
Standing, lifting, climbing ladders, reaching and bending
Sitting, typing, answering phones, repetitive motions

Nice to have

Minimum of 1 year retail or warehouse admin experience preferred

What we offer

Medical
Dental
Vision
Work/life resources
Retirement savings plans like 401(k)
Paid days off such as parental leave and disability coverage

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Retail Support Supervisor

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