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Retail Support Associate

United States, Jersey City 15.92 - 18.50 USD / Hour · Job Posted January 06, 2026
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Job Description

Macy's is an iconic American department store with a rich history spanning over 160 years. Known not only as a retail giant but also as a cultural symbol, Macy's has become synonymous with innovation and tradition in the retail industry. The brand is celebrated for captivating the nation with events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, creating memorable experiences for customers and communities. Macy's commitment extends beyond merely selling products; it is about inspiring customers through a unique blend of hospitality, fashion, and engaging stories. This is a company where employees actively contribute to... Show More

Job Responsibility

  • greet customers with warmth and create engaging personal conversations
  • actively circulate the sales floor to understand customer needs
  • share benefits of loyalty programs and assist customers with credit accounts
  • maintain merchandise presentation and organize fitting rooms
  • assist with store upkeep and fulfillment to ensure a shop-ready environment
  • meet daily sales goals and contribute to team results
  • support colleagues through collaboration and positive communication

Requirements

  • flexible availability including days evenings weekends and holidays
  • reliable attendance and punctuality
  • effective communication skills in English
  • ability to understand and comply with employment policies and safety rules
  • capacity to engage with customers and colleagues professionally
  • meet daily sales goals and promote loyalty program benefits
  • comfortable handling electronic devices
  • physical ability to stand for at least two hours
  • capable of lifting at least 25 pounds and performing tasks requiring stooping kneeling crouching and climbing ladders
  • good vision including color vision and depth perception
  • frequent use of computers and handheld technology
  • high school diploma or equivalent preferred
  • previous retail or customer service experience is advantageous
  • strong communication and interpersonal skills
  • ability to work flexible hours including weekends and holidays
  • proficiency with electronic devices and cash register operations
  • ability to meet sales targets and promote loyalty programs
  • teamwork and adaptability in a dynamic retail environment

What we offer

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life insurance
  • Disability insurance
  • Paid Time Off
  • 401k Match
  • Merchandise discounts
  • performance-based incentives
  • Employee assistance program

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