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Retail Supervisor

United States of America, Woodbridge · Job Posted February 04, 2026
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Job Responsibility

  • Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
  • Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service
  • Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees
  • Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
  • Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
  • Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
  • Responsible for maintaining a safe, healthy and compliant working and shopping environment
  • Required to work non-traditional hours
  • weekends, evenings, holidays
  • overtime may be required in this position

Requirements

  • 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
  • Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
  • Strong team player
  • Excellent communication skills
  • Ability to learn quickly
  • Computer skills, basic know-how about MS Office programs
  • Ability to lift/carry, push/pull up to 30 pounds regularly

What we offer

  • Bonus
  • Benefits (Benefit Summary Full Time)

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