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Join our team at The Galway Plaza and become part of Supermac’s and the Plaza Group's success. Objective: To assist the Retail & Forecourt manager and area manager in the delivery of store targets (both in terms of sales & profitability) through the effective management of store operations and personnel.
Job Responsibility:
Supervise the retail sales team daily
Ensure high-quality customer service
Delegate and communicate effectively with the team
Supervise induction and training of employees
Communicate sales performance
Assist in recruitment and performance management
Ensure store is merchandised correctly
Maintain housekeeping
Co-ordinate in-store sales and promotions
Ensure cash handling policy is adhered to
Update shelf-edged labels weekly
React to local market trends
Deal with customer complaints
Assist in stock take preparations
Minimise stock loss
Ensure food management and waste systems are followed
Check and rotate stock
Ensure secure opening and closing procedures
Assist in compliance with legislation
Identify and reduce hazards
Ensure cash is counted and lodged correctly
Prepare accurate floats
Lodge money in ATM
Complete and submit reports to Head Office
Book delivery dockets
Complete stock takes of key lines
Organize monthly stock count
Complete rota and wage reports
Ensure transfer dockets are correct
Make newspaper and magazine returns
Follow up on short deliveries
Keep filing up-to-date
Help on the shop floor
Order coin for the shop
Perform ad hoc duties
Requirements:
Legal right to work in Ireland
Supervisory experience
Experience in retail operations
Experience in stock management
Experience in cash handling and office administration
Knowledge of Labour Law, HACCP, Health & Safety, and Consumer Legislation
Ability to communicate effectively and delegate
Ability to work in a fast-paced, physically demanding environment