Retail Supervisor, IKEA

IKEA

Location:
Australia, Tempe

Category:
Sales

Contract Type:
Employment contract

Salary:

29.71 AUD / Hour

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Job Description:

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

Job Responsibility:

Coordinating and supervising daily operations of the Self Serve team to ensure efficient, safe, and customer-focused fulfilment processes
Supporting both planning and hands-on execution of key tasks, such as condensing stock, restocking products, unloading pallets, and recycling materials
Providing feedback on team performance, identifying areas for improvement, and implementing solutions to drive commercial outcomes and operational excellence
Maintaining a clean, safe, and organised work environment, ensuring compliance with all safety protocols and SOPs
Managing inventory systems to maintain accurate stock levels and ensure the Self Serve warehouse is well-stocked, tidy, and presentable
Facilitate onboarding training and on the floor co-worker support to secure competence and the achievement of learning goals within the department
Sharing specialist knowledge of IKEA’s product range, services, and tools to strengthen team capability, while showing initiative in taking on added responsibilities

Requirements:

Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience
Enthusiastic about teamwork and motivating people, with prior experience supporting the daily operations, coordinating breaks, and delegating tasks
A strong advocate for a safe working environment, ensuring that hazards are identified and removed
Excellent communication skills, being able to collaborate with stakeholders at all levels to ensure smooth store operations
A detail-oriented person who takes a meticulous approach to tasks and processes to enhance the reliability of the function
Energised by continuous learning and personal growth, with a 'renew and improve' mindset that embraces change, and drives ongoing improvement
Proficient computer skills and an ability to learn relevant IKEA IT systems, solutions, and tools

What we offer:

Above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

Job Posted:
May 03, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Retail Supervisor