Retail Supervisor, IKEA

IKEA

Location:
Australia, Tempe

Category:
Sales

Contract Type:
Employment contract

Salary:

29.71 AUD / Hour

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Job Description:

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

Job Responsibility:

Supervising and coordinating the daily operation of the team
Support daily operational problems and reacting appropriately to urgent issues, escalating to direct manager where necessary
Sharing specialist knowledge of the IKEA product range, services, and tools to secure a high level of competence within the team whilst demonstrating a willingness to take on additional responsibility in this area
Encouraging the team to actively sell the department’s top-selling products, prioritised products, and IKEA service products to maximise sales and long-term profitability
Keeping the area of responsibility clean, tidy, priced, and fully stocked, and ensuring that the IKEA basic merchandising standards are always in place to give customers a positive shopping experience
Analysing and adjusting sales space capacities based on system parameters (sales location management) to secure high stock availability

Requirements:

Experience in a supervising role or extensive experience in home furnishing retail
Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience
Comfortable with coordinating your team, setting priorities, and delegating responsibilities
Passionate about everyday life at home and home furnishing, with a love for working in a fast-paced, forward-thinking environment
Able to optimise sales thorough knowledge of the IKEA product range, local market, and customers
Have strong attention to detail and be able to develop meaningful relationships through your outstanding interpersonal communication skills
Proficient computer skills and an ability to learn about all technical aspects of the IKEA product range

What we offer:

Above award rates and penalty rates (including Sunday and Public Holidays)
5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

Job Posted:
April 26, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Retail Supervisor