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Retail supervisor

United States, Middletown · Job Posted February 04, 2026
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Job Description

At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches her personal style—or the career that’s a perfect fit. We’re looking for leaders with diverse backgrounds and fresh ideas to help create a uniquely personal retail experience. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We Make Dreams Happen! As a member of the management team, you will assist in building and retaining a high performing team, create a consistent environment of world class customer service, and exceed sales plan. You are a dynamic, attentive, and an inspiring leader who has mastered relationship building with team members and customers alike, acting as a mentor, leader, and coach. You will build a climate of high performance and five-star customer service by maximizing the performance and productivity of a team of motivated, friendly, enthusiastic, and engaged team members.

Job Responsibility

  • Assist in building and retaining a high performing team
  • Create a consistent environment of world class customer service
  • Exceed sales plan
  • Act as a mentor, leader, and coach
  • Build a climate of high performance and five-star customer service
  • Maximize the performance and productivity of a team
  • Lead and model a customer first culture
  • Accountable for active floor management
  • Provide ongoing coaching and training to enhance individual selling skills
  • Monitor the store payroll to ensure hours do not exceed the monthly budget
  • Accurately monitor and acknowledge timesheets
  • Assist in leading the store to achieve Total Monthly Income (TMI) Goals
  • Monitor inventory management, special orders, receiving processes, layaway, mark out of stock, repairs
  • Ensure first quality standards for all merchandise
  • Communicate daily sales goals to all team members
  • Observe individual team member performance and enforce action plans for improvement
  • Assist in building a strong bench and talent pipeline
  • Ensure the store is always staffed

Requirements

  • High School Diploma or degree
  • Two-four years prior retail management experience in an apparel or specialty store environment
  • Prior experience with a computerized POS system

What we offer

  • Rewarding Environment and Competitive Pay
  • Generous Team Member Discount After First Pay Period
  • Dayforce Wallet – Get Paid Early!
  • Health/Dental/Vision Insurance
  • 401K Program
  • Paid Vacation, Sick Days & Holidays
  • Pet Benefits

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