Retail Supervisor

To assist the Retail & Forecourt manager and area manager in the delivery of store targets (both in terms of sales & profitability) through the effective management of store operations and personnel

• Supervise the activities of the retail sales team daily
• Ensure high-quality and consistent customer service
• Delegate and communicate effectively with the retail sales team
• Supervise the effective induction and training of all employees
• Communicate sales performance to the team
• Assist the store manager in the recruitment of high-caliber retail sales assistants
• Assist the store manager in the effective management of retail sales team performance
• Ensure store is merchandised in a customer-friendly and competitive manner
• Ensure housekeeping in the store is maintained at an optimum level
• Coordinate in-store sales and promotions
• Ensure the appropriate cash register and cash handling policy is adhered to
• Ensure shelf-edged labels are updated every week
• React to local market trends and competition
• Deal with and rectify customer complaints effectively
• Assist the manager in preparations for stock take
• Assist the manager in minimising stock loss
• Ensure food management and waste systems are adhered to
• Check stock to ensure adequate stock is available
• Ensure stock is rotated appropriately
• Ensure secure opening and closing procedures
• Assist the manager in matters relating to managing staff ensuring compliance with Labour Law, HACCP, Health & Safety, and Consumer Legislation
• Ensure potential hazards are identified and reduced
• Ensure cash is counted correctly daily and lodgments are prepared
• Ensure accurate floats are prepared daily
• Ensure Money is lodged in the ATM
• Ensure Reports as requested by the Head Office accountant are completed
• Ensure Reports are submitted to the Head office
• Ensure Delivery Dockets are booked daily onto the CBE system
• Ensure Stock takes of key lines are completed
• Responsible for organizing the monthly stock count
• Responsible for completing Rota
• Ensuring that all transfer dockets that impact the shop are correct
• Making Newspaper and Magazine returns
• Following up on short deliveries/credit notes
• Ensuring all filing is kept up-to-date
• Helping on the Shop Floor
• Ordering Coin for the Shop
• Flexibility is required to assist at tills during peak and busy times
• Only candidates living in Ireland and allowed to work here will be considered