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Retail Store Supervisor

Barbados, Vauxhall, Christ Church · Job Posted February 20, 2026
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Job Description

We are seeking a motivated and experienced Retail Store Supervisor to join our team. This role is ideal for a dynamic leader who is passionate about customer experience, team development, and driving sales performance. As a Retail Store Supervisor, you will act as a brand ambassador, ensuring quality, consistency, and excellence across all in-store activities. You will work closely with the Store Manager to support business objectives, lead the sales floor, and coach your team to success.

Job Responsibility

  • Support the Store Manager in achieving daily, weekly, and monthly sales targets
  • Lead, motivate, and develop the store team through coaching and performance management
  • Open and close the store in accordance with scheduled hours
  • Ensure exceptional customer service and resolve customer issues professionally
  • Drive sales performance through active floor leadership and cross-selling
  • Maintain inventory accuracy, stock rotation, and proper documentation
  • Ensure store standards are met in visual merchandising, housekeeping, and grooming
  • Assist with staff scheduling, training, performance reviews, and disciplinary processes
  • Ensure compliance with company policies, HR legislation, and health & safety standards
  • Monitor store operations and continuously identify opportunities for improvement

Requirements

  • Previous experience in a retail supervisory or leadership role
  • Experience managing teams and meeting sales targets
  • Knowledge of retail operations, inventory control, and customer service best practices
  • Strong leadership and people-management skills
  • Excellent communication and customer service abilities
  • Proven ability to drive sales and achieve targets
  • Strong organizational and time-management skills
  • Ability to work in a fast-paced retail environment
  • Sound business acumen and problem-solving skills
  • Computer literacy and comfort using retail systems

What we offer

  • Opportunity to grow within a dynamic retail environment
  • Be part of a customer-focused and performance-driven team
  • Ongoing training and leadership development

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