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Retail Store Supervisor

Lesotho, Mokhotlong · Job Posted June 15, 2026
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Job Description

To generate revenue for the store through connections, contracts for both data and Voice, repairs and managing employees in the store.

Job Responsibility

  • Supervise employees in Retail Stores
  • Supervise daily operations of the store
  • M-pesa management
  • Handle and resolve higher level customer queries, inquiries, complaints and requests
  • To provide periodical reports covering progress on service quality measures
  • Renewal of operating licences

Requirements

  • Degree/Diploma in Business Administration or equivalent
  • Experience in telecommunications, especially in customer care will be preferable
  • Two years' work experience in a managerial or supervisory position
  • A valid driver's license with a minimum of two year driving experience
  • Knowledge of Billing system will be an added advantage

Nice to have

Knowledge of Billing system

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