Retail Store Manager Job at ScS (Farnborough)

Job Description

We’re looking for a Store Manager to lead the team in Farnborough. As a Store Manager, you’ll be expected to manage the day to day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first class customer service.

Job Responsibility

Manage the day to day operation of the store
Motivate, coach and support the sales team to hit set targets
Create an environment where every member of the team is valued and supported to do perform at their best
Manage sales budgets and delivery targets
Manage rotas, holidays and sickness
Ensure and provide excellent customer service throughout the store
Deal with customer queries and complaints
Make sure our showrooms are warm, friendly, safe environments for everyone within them
Recruit, train and develop your team
Review and manage your team's performance
Complying with all Health & Safety policies and legislation

Requirements

Experience of leading and developing a team in a sales driven environment
People focussed with the ability to inspire your team to deliver results
Organised with excellent attention to detail
Excellent communication and interpersonal skills
A real people person – the ability to build strong relationships with our customers, colleagues and leadership team
Customer focussed with a passion for delivering first class customer service
A team player
Flexibility to work shift patterns
Ability to travel as and when required
Strong work ethic, resilient, self-starter and a can do attitude

What we offer

Competitive salary with excellent bonus potential
Company car or car allowance
33 days holidays including bank holidays
Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
Colleague Discount
Career progression
Enhanced Maternity, Paternity and Adoption Leave
Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
Virtual GP – Access to a GP service 24/7
Salary finance scheme
Pension Scheme
Death in Service
Life assurance
Health Insurance

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