Retail Store Manager Job at Wolverine Worldwide (Pooler)

Retail Store Manager

Wolverine Worldwide

Location:
United States , Pooler

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Our retail team strives to create amazing experiences for our consumers, every hour, every day. As the face of our brands and company, our teams directly engage our consumers and help them make the perfect purchase. In this service-oriented position, our teams aim to be the best at what they do, while having fun at work and having a passion for our brands. Throughout our 100 specialty and outlet stores, our highly motivated teams are fully knowledgeable about store products and policies, handle store operations and ensure the store looks Grand Opening-ready for every customer. Our Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven delivering results and achieving targets. Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral aspect to the role alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do.

Job Responsibility:

Be a role model - You’ll motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success
Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll managements, sales & KPIS
Deliver outstanding service to all customers, demonstrating role model behaviours for all the team
Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners
Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability
Consistently ensure policies, operational standards and procedures are communicated, understood & implemented, inclusive of anything security, people, health & safety and stock management focused
Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyaltyand driving the brand locally within the community
Focus on fostering a supportive, productive and inclusive environment, always putting your team first
Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall
Responsible for all change management in store, and responsible for engaging your team to adhere to new ways of working within the brand
Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression

Requirements:

Experience in a management role, at your best in a fast-paced and client-focused retail environment
Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs
Flexible and adaptable, you are comfortable working in a fast-paced environment
Flexible schedule and availability to work mornings, evenings, weekends and holidays
Passion for our brands and brand lifestyles
Ability to work under pressure and manage multiple tasks at once
Proficient in POS systems
Budget management experience, including payroll, expenses etc.
Exceptional customer service and team management skills including a proven track record of developing others
Interest in and awareness of market trends in the retail industry
Ability to work under pressure and manage multiple tasks at once
High School diploma or equivalent

What we offer:

Health Care - Full time employees are eligible for medical, dental, and vision plans
Tuition Reimbursement - We offer competitive tuition assistance for DC team members, Asst. Store Managers, and Store Managers who wish to pursue higher education
Awards & Recognition - Team members with strong performance are recognized and celebrated
401(K) - Employees can enroll in our 401(k)-retirement plan and receive a generous company match
Paid Time Off - Wolverine offers time off for vacation, holidays, and personal days
Product Discount - Employees receive 50% off regular-priced merchandise on our family of brands

Additional Information:

Job Posted:
February 04, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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