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Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high-performing team within a culture of excellence and engagement. You’ll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.
Job Responsibility:
Leadership & Coaching: Inspire and develop a high-performing team in a positive environment
Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks
Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results
Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management
Operations: Manage inventory, compliance, and procedures
Visual & Merchandising: Maintain an appealing environment aligned with presentation standards
Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions
Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement
Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs
Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions
Requirements:
3+ years of team management experience, ideally in fashion retail or equivalent
Demonstrated communication skills and team mobilization ability
Capability to be flexible and adapt in a fast paced environment
Strong organizational, planning and prioritization skills
Proven problem solving skills and decision making ability
Ability to maintain performance and quality under pressure
Sense of style and solid understanding of the fashion industry
Proficient in POS, ERP, ATS systems and Microsoft Office Suite
Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs
Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet)
High school diploma required
What we offer:
Paid Time Off: Sick days, flexible days, and vacation
Comprehensive benefits program
Monthly Bonus: Attractive bonus potential
Career Advancement: Opportunities for professional growth and career development
Tuition Reimbursement: Financial support for your education
Enjoy up to 70% off on your personal in-store purchases and 50% off all RCL brands
Generous Referral Policy: Refer your professional network and earn rewards for every successful hire