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Retail Store Manager - Merrell

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Wolverine Worldwide

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Location:
United States , Antioch

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

Our Retail Store Manager - Merrell, team strives to create amazing experiences for our consumers, every hour, every day. As the face of our brands and company, our teams directly engage our consumers and help them make the perfect purchase. In this service-oriented position, our teams aim to be the best at what they do, while having fun at work and having a passion for our brands. Throughout our 100 specialty and outlet stores, our highly motivated teams are fully knowledgeable about store products and policies, handle store operations and ensure the store looks Grand Opening-ready for every customer.

Job Responsibility:

  • Be a role model - You’ll motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success
  • Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll managements, sales & KPIS
  • Deliver outstanding service to all customers, demonstrating role model behaviours for all the team
  • Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners
  • Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability
  • Consistently ensure policies, operational standards and procedures are communicated, understood & implemented, inclusive of anything security, people, health & safety and stock management focused
  • Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty and driving the brand locally within the community
  • Focus on fostering a supportive, productive and inclusive environment, always putting your team first
  • Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall
  • Responsible for all change management in store, and responsible for engaging your team to adhere to new ways of working within the brand
  • Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression

Requirements:

  • Experience in a management role, at your best in a fast-paced and client-focused retail environment
  • Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs
  • Flexible and adaptable, you are comfortable working in a fast-paced environment
  • Flexible schedule and availability to work mornings, evenings, weekends and holidays
  • Passion for our brands and brand lifestyles
  • Ability to work under pressure and manage multiple tasks at once
  • Proficient in POS systems
  • Budget management experience, including payroll, expenses etc.
  • Exceptional customer service and team management skills including a proven track record of developing others
  • Interest in and awareness of market trends in the retail industry
  • Ability to work under pressure and manage multiple tasks at once
  • High School diploma or equivalent
What we offer:
  • Health Care - Full time employees are eligible for medical, dental, and vision plans
  • Tuition Reimbursement - We offer competitive tuition assistance for DC team members, Asst. Store Managers, and Store Managers who wish to pursue higher education
  • Awards & Recognition - Team members with strong performance are recognized and celebrated
  • 401(k) - Employees can enroll in our 401(k)-retirement plan and receive a generous company match
  • Paid Time Off - Wolverine offers time off for vacation, holidays, and personal days
  • Product Discount - Employees receive 50% off regular-priced merchandise on our family of brands

Additional Information:

Job Posted:
April 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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