Retail Store Leader, IKEA

IKEA

Location:
United States, Chantilly

Category:
Sales

Contract Type:
Employment contract

Salary:

26.97 - 38.50 USD / Hour

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Job Description:

This isn't your typical IKEA — it's part of our new small-format store concept designed to bring IKEA closer to more people. You'll work in a more intimate, community-focused space that still delivers the big IKEA experience in new ways. As a Retail Team Leader, you will be responsible for day-to-day operations and supervising a team of co-workers in our Sales & Commercial department.

Job Responsibility:

Be responsible for day-to-day operations and for supervising a team of co-workers
Respond to safety and security incidents, including after-hours alarms, ensuring reports, root cause analysis, and follow-up
Serve on the Crisis Management Team, coordinating with local emergency responders and leadership as needed
Develop and retain a diverse, skilled team through effective hiring, onboarding, and talent development
Ensure the unit is always fully stocked, well-maintained, and merchandised to IKEA standards
Lead efficient logistics by balancing inbound and outbound volume, ensuring space, equipment, and staffing needs are met
Enhance the customer experience by building co-worker system competence, ensuring proper access levels, and maintaining fully equipped, well-covered work areas during operating hours
Ensure compliance with all health, safety, and security regulations
Collaborate across the unit to minimize product damage and related costs
Partner with Anchor Units to seize commercial opportunities, and drive sales and long-term profitability

Requirements:

3-5 years of external retail management or 3 years of internal leadership experience
Experience managing, leading and developing a team, preferably in a retail, commercial, hospitality, and/or food environment
Experience meeting agreed budgets and goals and working on plans over several years
Ability to plan and design solutions for customers (i.e. storage solutions, kitchens, Bath, etc.)
First Aid Certification required
CPR - CPR certification required
Forklift Driver Certification required
Powered Mobile Handling Equipment Operator / Trainer License (varying depending on the location)
Food Handlers Card required

What we offer:

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment

Additional Information:

Job Posted:
November 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Retail Store Leader