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Retail store associate

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Adidas

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Location:
United States , Nashville, Antioch

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Contributes to the achievements of Store KPI targets by building an emotional connection with customers and living the Brand Values. The core expectations include utilizing expertise and experience to; serve and sell to customers and achieving operational excellence, flawlessly execute store operations when responsible for product flow to and from sales floor and/or cashier procedures.

Job Responsibility:

  • Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store
  • Complies with store policies and procedures to maintain a safe shopping and working environment
  • Collaborates productively and respectfully with team members to meet or exceed store goals
  • Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance
  • Makes themselves available to support other team members when needed
  • Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model
  • Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador
  • Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach within assigned store zones(s)
  • Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards
  • Minimize loss by actively maintaining sales floor awareness while serving customers
  • Completes sales transactions quickly and accurately while adhering to cash protection procedures
  • Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty
  • May handle returns, refunds and exchanges and uses these as an opportunity to reinforce and enhance the customer experience
  • Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor
  • Uses retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor
  • Ensures adequate supplies to create an effective stockroom environment (if applicable) and continually maintains this (including all merchandise) within and around the vicinity

Requirements:

  • Must possess and consistently exhibit the competencies relative to the position
  • Knowledge of customer service principles and processes
  • Ability to learn and adapt quickly in a fast-paced environment
  • Ability to understand and carry out oral and/or written instructions and request clarification if needed
  • Demonstrates an inspirational attitude that contributes to a positive team environment
  • Ability to build and maintain effective working relationships team members
  • Well developed ability to speak, read, comprehend, and write English
  • Ability to maintain reliable and consistent attendance and punctuality
  • Must have or be pursuing a high school diploma or general education degree (GED)
  • Three to six month’s experiences working in a retail environment
  • Basic numeracy, literacy, and verbal communication skills
  • Must be 16 years of age or older

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Parttime
Work Type:
On-site work
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