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Our retail team strives to create amazing experiences for our consumers, every hour, every day. As the face of our brands and company, our teams directly engage our consumers and help them make the perfect purchase. In this service-oriented position, our teams aim to be the best at what they do, while having fun at work and having a passion for our brands. Throughout our 100 specialty and outlet stores, our highly motivated teams are fully knowledgeable about store products and policies, handle store operations and ensure the store looks Grand Opening-ready for every customer.
Job Responsibility:
Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression
Achieving sales targets and performance metrics
Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships
Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures
Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards
Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data
Requirements:
Flexible schedule and availability to work weekends and holidays
Retail sales experience is preferred, but not required
Passion for our brands and brand lifestyles
Excellent communication skills
A positive and professional attitude
Enthusiasm to learn and to share your product knowledge
Ability to work well under pressure in a fast-paced, sales-driven atmosphere
High School diploma or equivalent
Nice to have:
Retail sales experience
What we offer:
Health Care - Full time employees are eligible for medical, dental, and vision plans
Tuition Reimbursement - We offer competitive tuition assistance for DC team members, Asst. Store Managers, and Store Managers who wish to pursue higher education
Awards & Recognition - Team members with strong performance are recognized and celebrated
401(K) - Employees can enroll in our 401(k)-retirement plan and receive a generous company match
Paid Time Off - Wolverine offers time off for vacation, holidays, and personal days
Product Discount - Employees receive 50% off regular-priced merchandise on our family of brands