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Retail Store Associate - Merrell

United States, Howell · Job Posted March 26, 2026
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Job Description

Our Retail Store Associate - Merrell, team strives to create amazing experiences for our consumers, every hour, every day. As the face of our brands and company, our teams directly engage our consumers and help them make the perfect purchase. In this service-oriented position, our teams aim to be the best at what they do, while having fun at work and having a passion for our brands. Throughout our 100 specialty and outlet stores, our highly motivated teams are fully knowledgeable about store products and policies, handle store operations and ensure the store looks Grand Opening-ready for every customer. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.

Job Responsibility

  • Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression
  • Achieving sales targets and performance metrics
  • Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships
  • Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures
  • Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards
  • Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data

Requirements

  • Flexible schedule and availability to work weekends and holidays
  • Retail sales experience is preferred, but not required
  • Passion for our brands and brand lifestyles
  • Excellent communication skills
  • A positive and professional attitude
  • Enthusiasm to learn and to share your product knowledge
  • Ability to work well under pressure in a fast-paced, sales-driven atmosphere
  • High School diploma or equivalent

Nice to have

Retail sales experience is preferred, but not required

What we offer

  • Health Care - Full time employees are eligible for medical, dental, and vision plans
  • Tuition Reimbursement - We offer competitive tuition assistance for DC team members, Asst. Store Managers, and Store Managers who wish to pursue higher education
  • Awards & Recognition - Team members with strong performance are recognized and celebrated
  • 401(k) - Employees can enroll in our 401(k)-retirement plan and receive a generous company match
  • Paid Time Off - Wolverine offers time off for vacation, holidays, and personal days
  • Product Discount - Employees receive 50% off regular-priced merchandise on our family of brands

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