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We are looking to recruit an enthusiastic and dynamic Retail Store Assistant Manager to play a key role in our Retail team at the Royal Armouries Museum in Leeds. You will be passionate about retail in a museum environment and support the Retail Store Manager with the day to day operations as well as managing a customer facing, sales driven team. You will provide a range of administrative support, will also be expected to maintain up to date accurate information on computerised records and systems to produce reports and documents in line with corporate commercial standards. The successful candidate will support the fulfillment and customer service for the e-commerce retail business. You will be an energetic individual who strives at every opportunity to delight customers by surpassing their expectations and deliver excellent customer care. You will deliver the best standard of service, expected from a national museum. We are looking for a proactive person, who can advise and support the head office functionality, working as part of the team to achieve the department’s sales targets. Attention to detail is also essential.
Job Responsibility:
Play a key role in our Retail team
Support the Retail Store Manager with day to day operations
Manage a customer facing, sales driven team
Provide a range of administrative support
Maintain up to date accurate information on computerised records and systems to produce reports and documents
Support the fulfillment and customer service for the e-commerce retail business
Deliver excellent customer care
Deliver the best standard of service expected from a national museum
Work as part of the team to achieve the department’s sales targets
Requirements:
Enthusiastic and dynamic
Passionate about retail in a museum environment
Energetic individual who strives to delight customers
Proactive person who can advise and support head office functionality
Attention to detail is essential
What we offer:
Access to the discounted bicycles via Bike2Work scheme
Access to free EAP services via the Employee Assistance Program