Retail service and operations manager Jobs

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Retail Service and Operations Manager

Lead with Purpose. Drive Service and Operational Excellence. Goodwill Southern C...

Location

United States , Colton

Salary:

18.50 USD / Hour

Goodwill

Expiration Date

Until further notice

Requirements

2–4 years of supervisory experience in retail or a customer-focused operations role
Proven ability to manage performance, drive results, and coach diverse teams
High school diploma or GED required
college coursework preferred
Strong communication, problem-solving, and organizational skills
Experience with POS systems, Microsoft Outlook, Excel, and HRIS/timekeeping systems

Job Responsibility

Partner with the Site Manager to achieve store goals in sales, production, customer service, payroll, safety, and expense control
Act as Manager-on-Duty, overseeing store operations including opening, closing, and cash management
Lead, train, and coach Ambassadors to deliver exceptional customer and donor experiences that reflect our RISE values (Respect, Integrity, Service, Excellence)
Maintain compliance with safety, loss prevention, and operational standards
Oversee merchandising, colorizing, signage, and sales floor presentation to meet company guidelines
Support donation processing, backroom organization, and production goals
Assist with GATR/GADD, CRM programs, and other engagement initiatives
Ensure the store environment is clean, safe, and aligned with brand standards
Work flexible shifts, including nights, weekends, holidays, and occasional nearby location support

What we offer

Mission-driven culture with purpose and community impact
Opportunities for growth within a thriving retail enterprise
Collaborative, values-based environment that recognizes and rewards excellence

Fulltime

Event Retail Operations Manager

As Event Retail Operations Manager, you’ll play a pivotal role in shaping and de...

Location

United Kingdom , Twickenham

Salary:

33000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Excellent communication, interpersonal and relationship-building skills
Strong attention to detail and commitment to delivering exceptional service
Commercially and financially astute, with the ability to influence outcomes
Flexible and adaptable
embraces and seeks out change and new ideas
Demonstrates integrity, accountability and strong professional ethics
Proven leadership, planning and people management abilities
Proficient in Microsoft Office and CRM systems
up to date with market trends
Personal Licence Holder preferred

Job Responsibility

Deliver consistently professional, friendly, and high-standard customer service, exceeding expectations wherever possible
Maintain strong product knowledge to advise customers effectively and maximise sales opportunities
Support and motivate team members through clear communication, briefings, and positive leadership
Ensure all bars, concessions, and event areas are set up to standard, operating efficiently across event and non-event days
Manage staffing levels, stock control, ordering, and financial reporting to meet service and budget targets
Drive innovation and continuous improvement by keeping up with food and beverage trends and seeking operational enhancements
Ensure full compliance with company, health, safety, fire, and hygiene regulations, reporting issues promptly
Act as Manager on Duty when required, overseeing event delivery and supporting the wider catering and C&E operations

What we offer

Healthcare & Wellbeing – Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme
Exclusive Perks & Discounts – Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia
Workplace Benefits – Meals on duty, pension scheme, life assurance, and professional subscriptions paid
Leave & Family Support – 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby’s 1st birthday, and a holiday purchase scheme
Career & Financial Support – Ongoing training & development, career pathways, financial wellbeing programme, and preferred rates on salary finance products

Fulltime

Assistant Operations Manager, Retail

As the Assistant Operations Manager, Retail, you will oversee the daily operatio...

Location

United States , Milford

Salary:

80000.00 - 90600.00 USD / Year

FCP Euro

Expiration Date

Until further notice

Requirements

4+ years experience in Customer Service or Operations, with a track record of developing a team and directing a small operation in the service of the customer
Experience (or strong interest) in the European automotive industry and enthusiast community
Strong leadership and interpersonal skills, with the ability to motivate and inspire a team
Customer-focused mindset with a commitment to delivering exceptional service
Proficiency in retail management software, Google Suite, Zendesk (or other CRMs) is a plus
Ability to provide data-driven recommendations for process improvement and operational efficiency
Ability to clearly articulate changes and improvements needed to policy, procedures, and enforcement
Ability to work flexible hours, including weekends and holidays, as needed

Job Responsibility

Creating an on-brand, magical experience for customers as they interact with the team face to face
Maintain a close partnership with the Fulfillment Center Operations team to ensure the efficient, effective picking and delivery of online pick-up orders
Ensure orders are picked/prepared/packed and made available for pickup customers within defined SLA’s
Monitor all pick-up orders to ensure customers pick up their product
Ensure that the store is clean, organized, presents well to customers and is open and staffed during advertised hours
In partnership with the Brand Marketing team, ensure that all fixtures and branding are displayed as designed and the store environment reflects the FCP Euro brand
Ensure all merchandise and products are displayed in an organized way and are replenished in a timely and appropriate manner
Surface opportunities to improve the retail store’s operations
partner with other departments to pursue/implement improvements
Monitor inventory to ensure shrinkage is minimized

What we offer

Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees
Company HSA contribution
120 hours of PTO (Paid Time Off)
40 hours of Paid Sick Time
Company Holidays
401 (k) with Company deposit and match
Discounted prices on our catalog of European car parts

Fulltime

Retail Operations Manager

The Retail Operations Coordinator will be based in New York. He will closely wor...

Location

United States , New York

Salary:

Not provided

AMI Paris

Expiration Date

Until further notice

Requirements

Master’s degree
5-6 year experience in Retail or Consulting
Proficiency in Microsoft Excel and PowerPoint
Strong knowledge of Cegid is a significant plus
Positive, enthusiastic, and resourceful, excellent communication skills - well-developed interpersonal skills, good listener
Excellent analytical and organizational skills
Ability to effectively collaborate with all functions in the organization
A collaborative team player, attentive to team and company-wide success as well as individual performance

Job Responsibility

Support the Retail team in their daily operations and collaborate with Headquarters to ensure store operations procedures are in line with internal policies and guidelines
Monitor and control merchandise flows (receiving / shipping / processing / end of seasons)
Optimize and monitor distribution planning (auto-replenishment, in-store minima, tracking of potential delays)
Oversee daily inventory control in stores (e.g., discrepancies, negatives in stock)
Monitor and secure monthly stock accuracy by ensuring all transfers, exceptional movements, and end-of season operations are correctly processed in Cegid (ERP system) for monthly closing
Responsible for the bi-annual inventory process, including preparation, execution, and reporting, ensuring accurate and timely submission to accounting
Regularly review and challenge service providers’ performance and contracts, in collaboration with the Regional Finance Director, to optimize costs and improve operational efficiency
Continuously assess each store’s operational needs and manage replenishment of supplies accordingly, ensuring optimal stock and cost efficiency
Coordinate Retail Operations supplier invoices by verifying accuracy, tracking payments, and maintaining consistent communication with providers
Connect with stores during monthly financial closing and support them in providing accounting documents, analyze stock if needed, explain exceptional transactions

Fulltime

Retail Sales and Operations Manager

We are looking for an exceptional Retail Sales and Operations Manager who will b...

Location

United Kingdom , Nottingham

Salary:

Not provided

apetito UK

Expiration Date

December 26, 2025

Requirements

Establishes exceptional relationships with customers
Demonstrable experience of delivering sales and profitability targets, a natural affinity for setting high standards with a relentless focus on providing the best service
Experience of leading a team of people, creating culture of engagement, and developing a team to achieve their true potential with a willingness to be ‘hands on’ in supporting the day-to-day operation
Ability to interpret data to determine the key levers to ensure success
GCSE or equivalent Maths and English
You must have held a UK manual driving licence for at least 2 years
All offers of employment are subject to a Driving Assessment, Driving Licence checks and basic DBS checks

Job Responsibility

Lead by example, support and enable your frontline team
Empowering and enabling them to do whatever it takes to delight the customer and deliver brilliant, good old-fashioned service
Developing and supporting the team to talk about our food passionately and knowledgeably
Creating an environment where your team respects and supports each other
Creating a culture that prioritises the health and safety of your team members, above all else
Delivering the agreed target for the Cost of Local Distribution within the local depot
Reviewing performance of each monthly with the Regional Manager
Ensuring all necessary actions agreed are executed to ensure that the depot remain on target
Implementing all national campaign activities for new and existing customers
Ensuring all CRM activities are executed

What we offer

Competitive salary – accredited Living Wage employer
33 days holiday per year, including bank holidays (which are considered a normal working day)
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Free turkey or voucher at Christmas
apetito perks scheme including salary sacrifice options and retail discounts

Fulltime

Retail Store Manager

Being a maurices full-time retail store manager means that you’ll get the opport...

Location

United States of America , Gurnee

Salary:

22.54 - 25.22 USD / Hour

maurices

Expiration Date

Until further notice

Requirements

Previous management experience, required
Specialty retail store management experience, preferred
Proven ability to identify and develop talent and influence a positive team atmosphere
Ability to make sound decisions, take action, and achieve results
Computer Proficiency, necessary
Availability to work day, evening, and weekend hours

Job Responsibility

Inspiring and directing a team focused on customer obsession and driving and achieving goals (sales, loyalty, talent)
Leading talent selection, associate development, onboarding, training and retention
Managing the omni-channel business through visual presentation, sound operational practices and manage store expenses
Connecting with the community to increase awareness
Driving new ideas, sharing information with others, and creating solutions

What we offer

A growth-minded atmosphere, positive and supported environment
A flexible work schedule
Ability to influence a team and implement growth strategy
Career Development opportunities
Occasions to encourage connecting and actively participating in community events
A 40% discount
Well-rounded benefits offering, including mental, physical and health resources

Fulltime

Retail Market Operations Trainee

Circle K’s College to Convenience Program (C2C) offers early career talent valua...

Location

United States of America , Tampa

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Degree in business management or related field
Quantitative aptitude or experience managing budgets
Leadership and decision-making ability
Excellent time management and organizational skills
Exceptional interpersonal skills
Excellent written and verbal communication
Analytical mindset and problem-solving skill
Retail experience is highly desirable
Valid driver’s license

Job Responsibility

Recruiting, training and disciplining store managers
Ensuring operational efficiency in each store
Ensuring that marketing efforts are consistent across each store
Setting regional goals such as sales estimates and revenue projections
Ensuring that the stores under their supervision adhere to company and industry regulations
Ensuring that all stores meet safety and cleanliness standards
Managing a regional budget and ensuring that each store operates within the budget
Monitoring each store's P&L reports
Addressing operational problems that arise
Liaising between regional branches and company headquarters

What we offer

Competitive Pay
Bonus Program
Company Car
Cell Phone/Plan
Tuition Forgiveness/Reimbursement
Accelerated career path (Market Manager in as little as nine months)
Company sponsored healthcare, dental care, vision and a 401-K retirement plan

Fulltime

Operations manager

Ace Hardware is seeking a qualified operations manager to be responsible for ens...

Location

Salary:

Not provided

ACE Hardware

Expiration Date

Until further notice

Requirements

Posses a vast product knowledge of hardware related products along with a willingness to learn
Minimum of 5 years retail management experience
Strong leadership and analytical skills
Superior customer service skills
Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations
Strong problem-solving and organizational skills
Ability to lead and develop others
Able to handle multiple projects and task with a high attention to detail
Knowledge of retail computer systems, MS Word and Excel a plus
Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Job Responsibility

Train, coach and develop associates using our S.A.L.E.S. process.
Implement the marketing strategy to include in-store promotions, local and national advertising and events, visual merchandising and a high level of housekeeping
Resolve customer and employee issues in a timely and satisfactory manner
Lead associate team to meet and exceed store goals
Be proficient in all store technology including POS system
Develop ideas to increase store traffic, implement and execute those ideas at retail
Monitor daily cash reports, employee scheduling, progressive discipline, product ordering, inventory management and operational efficiencies

Retail service and operations manager

Goodwill

Location:
United States , Temecula

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 26, 2025

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